Receptionist - London, United Kingdom - Grove Park Terrace Surgery
1 week ago
Description
Main duties are:
Opening/closing of surgery Greeting all patients in a friendly manner whether on the phone or in person helping them access the appropriate clinician Book in, amend and cancel patient appointment in line with practice appointments procedures ensuring optimum efficiency of the appointment system Advise patients of relevant charges for private services, accept payment and issue receipts for same.
Managing all enquiries from other healthcare professionals Maintain patient confidentiality at all times E mail management Filing prescriptions and notes Logging samples Scanning incoming correspondence onto patients notes Explaining to potential new patients our registration requirements Registering temporary and permanent patients Dealing with deliveries and alerting relevant clinical staff Filing of records Admin tasks - insurance forms, referrals from other surgeries for minor surgery and diabetes, incoming and outgoing post Organising interpreters Hospital Transport Printing surgery forms for repeat scripts, samples, registration docs Recording vaccine fridge readings Shredding confidential documents and generally supporting our team of nurses and doctors.
