Operations Support Administrator - Didcot, United Kingdom - Recruitment Solutions
Description
Recruitment Solutions are working with a global leading distribution team, who specialise in books. Due to workload increase, they are looking for a new member to join there team on a permanent basis.
As part of the Ops support team, you will be working to ensure all targets are met, demonstrating growth mindset by working with your line manager to promote change that will improve experience and ensure continued high standards of quality and productivity are maintained.
Tasks involved in the role include:
- resolving and responding promptly to telephone and written queries
- liaising effectively with all other departments to achieve swift problem solving and maintaining excellent communication internally and externally whilst also ensuring special requirements are met on time.
- identifying ways to improve the process to enhance service and productivity.
- have proven experience of working within a fast-paced admin environment.
- be able to demonstrate their understanding of customers and their needs.
- develop excellent working relationships with customers and publishers.
- need to be competent in IT skills such as Microsoft Word, Excel, Teams, and Outlook
- have existing knowledge (or be willing to learn) JDA and SAP
- be expected to have excellent communication skills, both written and verbal including using Microsoft
- Teams and the telephone
- have excellent organisational skills and attention to detail.
- be able to manage workload and meet strict deadlines.
- be flexible, reliable, and calm under pressure.
Days, Hours and Salary:
- Monday
- Friday
- 8am 4pm
If interested please click "Apply" with a current CV or Call Recruitment Solutions on
Salary:
£12.24 per hour
Benefits:
- Canteen
- Company events
- Free parking
Schedule:
- Day shift
Experience:
- Administrative: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location:
In person
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