Sales Administrator - Banbury, United Kingdom - Staffed

Staffed

Verified Company

Banbury, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Responsibilities:

Deliver exceptional customer service by promptly addressing inquiries, resolving concerns, and ensuring overall customer satisfaction.
Keep customers informed about the status of their testing projects, maintaining clear communication throughout the process.
Efficiently manage the booking of work into the Laboratory Information Management System (LIMS), ensuring accurate and timely data entry.
Handle incoming telephone calls, addressing customer queries, and directing calls to the appropriate department or personnel.
Generate and process invoices for testing services, maintaining precision in billing and documentation.
Coordinate purchasing activities, including the acquisition of necessary materials and supplies for laboratory operations.

Skills:

Exceptional communication skills, both verbal and written.
Proficiency in utilizing LIMS systems and other relevant software for data entry and customer management.
Strong organizational skills with meticulous attention to detail to ensure accurate recordkeeping.
Ability to multitask and prioritize tasks effectively in a fastpaced laboratory environment.
Previous experience in customer service, preferably in a laboratory or technical setting

Working hours: 08:30 am

05:00 pm with 45 minutes break.

Join dynamic team and contribute to delivering top-notch customer service in a cutting-edge laboratory environment.

Job Types:
Full-time, Temp to perm

Salary:
£12.50 per hour

Benefits: