Trade Counter Assistant - Hempsted - Eurocell PLC

    Eurocell PLC
    Eurocell PLC Hempsted

    2 days ago

    Full time
    Description

    ROLE:
    Trade Counter Assistant / Driver


    HOURS:
    44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota


    SALARY:
    £27,936 basic salary per year
    BONUS/


    OTE:
    Realistic total earning potential of up to £31,536 per year


    BENEFITS:
    Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount


    BASE:
    Site Based

    Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry.

    We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us.

    Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks.

    We are working hard to support your work/life balance in the following ways:

    We have a Christmas shutdown period
    We only work occasional Saturdays, on a rota basis
    We don't open our branches on Sundays
    Our branches close at 4:30pm during the week, we support your work/life balance
    We offer a FREE Healthcare plan for all our employees
    Exceptional monthly Branch Bonus Industry leading induction and training programmes
    Excellent opportunities to grow with us, and progress your career
    Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell.

    WHAT OUR TRADE COUNTER ASSISTANTS DO:


    Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations
    Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers
    Provide exceptional customer service and support to new and existing customers
    Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans
    Responsible for route planning, safe driving and keeping the Company vehicle clean
    Supporting the Branch Manager with actions and activities on time, in full
    Compliance with Health and Safety, company policies and procedures
    Ensure excellence in customer service, operational standards and Branch sales targets are achieved
    Support the delivery of sales targets whilst developing and maintaining positive customer relationships
    Assist with the delivery of branch operations
    Provide support and assistance to Branch colleagues as required
    Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale

    WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS:


    Passion and energy to deliver exceptional customer service and achieve business targets
    A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers
    A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy
    Good organisational skills, with ability to prioritise and use own initiative
    Confident IT user, with experience of MS Office and industry standard software eg SAP
    A full and valid driving license is essential, and a FLT licence could be a distinct advantage
    Previous branch stock take experience could be a distinct advantage
    Comfortable to work in a small team and on occasion, alone
    Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage

    WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS:


    You will be rewarded with a very competitive basic salary
    An excellent monthly bonus scheme
    25 days holiday, plus statutory holidays - normally 33 days in total each year
    Free Healthcare plan for all employees
    Enhanced Maternity and Paternity benefit
    Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown
    Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success
    Company Pension Plan
    Employee discount on Eurocell products
    Discounts across many well-known online and high street retailers
    A blend of training, including e-learning and on the job training to help your career development
    Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it
    Colleague Referral Programme; we pay you for successfully referring people to join our team
    Excellent opportunities to grow with us, and progress your career

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