Service Advisor - London, United Kingdom - HCP INTERNATIONAL

HCP INTERNATIONAL

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Would you like to take on a new challenge working to high standards and delivering great Customer Service with a forward-thinking business?

We have an immediate vacancy for an experienced dealership trained
Service Advisorto join our client's dealership in
Lewisham, South London.

This vacancy comes at an exciting time for the business as they have recently changed manufacturer and now represent a new brand at this site.

The established relationship with the manufacturer within other areas of the Group has enabled them to take this businessto new heights, by quickly establishing an enviable database of customers.

Being a customer focused business, they have recently recruited a personable, pro-active and supportive manager and now seeking an additional Service Advisor to join the team.

The Role

The brand our client now represents here, has made it's mark within the Automotive business with their affordability, Innovative Design and Technology.

What better time to become a part of this team

We now have an opening for an experienced dealership trained Service Advisor who is seeking a challenge and lives within commutable distance to Lewisham, to deliver a great customer experience to customers visiting the site.

Meeting and Greeting customers bringing their vehicles in for Service and Repair
Creating Job Cards and seeing customer vehicles in
Liaising with the workshop and aftersales colleagues to check on progress and checking on the outcome of the Technicians inspection of the vehicle and reporting this to the customer
Updating customers on the progress of their vehicles and gaining authorisation for work as well as using the Vehicle Health Check as a guide and reporting any other areas in need of further investigation to get to the route cause of the fault, whilst itis in the Workshop
A Full UK Driving Licence and dealership experience are essential for this role as it is a fastpaced department and this role requires knowledge of working within a similar environment

The Salary
The basic salary is from £27,000 to £28,000 with an uncapped OTE of £35,000 with a £1,000 joining bonus.

Application

HCP Automotive is the UK's leading recruitment and search consultancy, working across all areas, from some of the world's most refined vehicle detailing businesses to independent garages, dealer groups and OEM's.

HCP International is acting as an Employment Agency in relation to this vacancy.