Change Manager - London, United Kingdom - Panoramic Associates Limited

Description

This role offers Hybrid working on a full time basis for 5 months and the client would welcome someone who can start asap interviews will be held on Thursday1st December.

• Make a positive contribution to the delivery of the service, this will include working flexibly and positively to achieve the objectives of the council.
• Manage and lead staff to achieve high performance and effective operational delivery, including developing and improving staff capability.
• Manage a customer focused service and the effective use of resources.
• Ensure that the council's overall vision, values and ethos are central to the requirements of the service.
• Support effective working relationships and act as an ambassador and advocate with external organisations
• Keep up to date with developments in service delivery and best practice to ensure the service performs effectively and to the highest standards.
• Be responsible for driving the delivery of transformation projects across strategic, frontline and support functions and influencing new ways of working to achieve the objectives.
• Deliver a designled approach to project work to gather insights, prototype solutions and implement creative ideas for change.
• Complete analytical modelling and forecasting to assess opportunities for change and enable evidence based decisionmaking practice.
• Analyse budgets and track saving projections across projects to ensure change is delivered on time and in accordance with set objectives.
• Be responsible for successfully implementing change projects, transition planning and the stabilisation of change across the Council and other public sector organisations
• Manage all aspects of project delivery, including feasibility and business case design; project planning; dependencies and interfaces between projects; risks and mitigating actions and project governance
• Lead, influence and stimulate cultural and behavioural change by using targeted service redesign and change techniques with individuals, groups and teams in a positive and supportive way
• Build effective working relationships and achieve agreed objectives through strong negotiating and influencing capabilities and by working in partnership with Strategic and Operational Directors, Heads of Service, and staff across the Council.
• Work with HR and OD to develop and implement strategies and plans for employee engagement and culture change
• Lead effective communication and engagement activity for projects internally and with external organisations, including the voluntary and community sector, partners and Central Government departments
• Support Strategic and Operational Directors, to deliver savings identified within the council and support the Council's Budget Strategy.

• Extensive experience of successfully delivering service redesign and change projects which improve customer focused service delivery and deliver savings
• Demonstrable experience of influencing and delivering change in a large complex organisation
• Excellent record of engaging with a wide range of internal and external stakeholders and building and maintaining productive working relationships to achieve change
• Extensive experience of managing and motivating people to achieve successful outcomes and deliver change
• Experience of leading and motivating project teams, in particular in a matrix structure
• Proven experience of proactively working on own initiative, under pressure to tight timescales, managing and prioritising workload.