Charter Sales Representative - Biggin Hill, United Kingdom - Zenith Aviation

Zenith Aviation

Verified Company

Biggin Hill, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Role Purpose:

The role is office based Monday - Friday and remote cover working 1 evening a week and 1 weekend in 4.

Key Responsibilities:

To work as a member of the sales team, to ensure all quotes are responded to promptly and accurately, main duties will include:

Answering incoming calls politely and efficiently with excellent telephone manner
Providing prompt accurate price quoting, following the set procedures
Ensuring all enquires are checked for crew duty, airport operating times and aircraft performance limitations
Provide excellent customer service to each customer and follow up on all enquires sent
Producing contracts, flight briefs and invoices
Obtain accurate and relevant information from brokers on passengers and log them in the database
Liaise with operations on new or potential bookings
Brief crew on pertinent passenger needs
Personally greet flights as required
Enter passenger details onto the database
Have complete knowledge of capabilities and amenities of each aircraft in fleet
Establish and maintain personal relationships with all customers in a professional and acceptable manner
Attend industry functions when required
Make outside sales calls, and casual "Keep in Touch" visits. This may require travel away from home occasionally
Achieve agreed charter sales income and volume targets to agreed pricing