Operations Team Leader - Kettering, United Kingdom - FRS Ltd
Description
We seek a Operations Team Leader with an FMCG background to work in this premium employer in Kettering.The person we seek has a proactive and dynamic personality, an organised mind and real attention to detail in providing accurate and timely delivery.
Responsibilities will include:
Key Responsibilities:
- Ensure that the weekly supply chain activities are completed to time across the team
- Provide technical and expert support to the team in the delivery of their responsibilities
- Manage performance of individual team members
- Delivers onboarding of new clients into agreed operational processes
- Identify opportunities for process and performance improvement
- Ensure that the team are compliant with time recording and workflow systems
- Work with the Head of Operations to provide effective leadership of the operations team.
Team Leader Responsibilities:
- To effectively lead, engage and manage a small team of Supply Chain Co-Ordinators and Analysts
- To proactively support the team's learning and development both technically and commercially.
- To manage the performance of the team members through setting objectives, monitoring, and reviewing progress and completion of monthly one to one staff assessment.
- To effectively manage absence and performance issues within the team.
- Provides encouragement to team members, including identifying areas for new training/upskilling
- Assisting management with hiring processes and new team member training
- Assisting the management with identifying succession planning within the Team
- To Support the Head of Department and to perform management duties when the HOD is absent or out of the office as and when required.
- Conducts Team Meetings to update employees on best practices and continuing expectations
- Ability to prioritise and organise workloads to ensure personal and departmental deadlines are adhered to
- Review performance against the framework and ensure regular communication with your team to facilitate feedback and manage expectations.
- Ensure all timesheets are submitted on time and accurate
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