Account Executive - Camden, United Kingdom - BrighterBox

BrighterBox
BrighterBox
Verified Company
Camden, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

  • The role
They are looking for a bright Account Exec to join their growing team.

Reporting to the Account Director and collaborating closely with the sales team, you will manage the day-today relationships of the company's brands, agencies and networks, helping themachieve their marketing objectives in line with their product & services.

You will be the client-facing contact & the internal coordinator of campaigns, with operations, with a remit to cross-sell/upsell existing clients on new opportunities & products.

Thereneeds to be a natural commercial hunger present in your day-to-day work.

  • Key responsibilities
  • Manage the existing business pipeline of priority accounts, maintaining and tracking performance in the company's CRM platform
  • Act as the primary contact to develop a strong client relationship and manage allocated client relationships with a longterm view of retention, revenue expansion and depth of contact with clients
  • Proactively find opportunities, identify client pain points, understand their products, services and business goals, addressing these with the range of products and services the company offers
  • Identify and acquire commercial opportunities, from existing clients, in line with the overall commercial strategy
  • Utilize presentation and analytical skills to provide clients with updates on new business capabilities, actionable recommendations and insights on an ongoing basis
  • Ensure that client service is always best in class and address and solve any issue in an effective and timely manner to provide satisfaction
  • Work closely with the sales team to onboard new clients in a consultative and structured manner
  • Work closely with the operations and delivery team to help exceed targets by providing meaningful information about client goals, KPI's and performance
  • Capture and translate market feedback into product requirements and collect market data and information to guide our overall strategies
  • Contribute to a team culture focused on authenticity, transparency, clientcentricity and active collaboration
  • About you

You will have demonstrated a growing ability in managing client stakeholder relationships, handling day-to-day account duties, cross and upsell opportunity creation and telling great stories with data, through data analysis and data interpretation.

You will be able to demonstrate that you can manage both internal and external stakeholders in tandem and to time and brief.

You will be very organized, self-sufficient, and strong at pipeline management. You will be knowledgeable in presentation tools andtechniques.

  • Experience required
  • Minimum 1 year of progressive experience in digital marketing client services
  • Strong client service competencies coupled with demonstrated commercial awareness
  • An understanding of client stakeholder dynamics, campaign planning and buying cycles
  • Highly organized, with ability to be agile in our fastpaced environment.
  • Good excel skills and data analysis capabilities
  • Excellent written and verbal communication
  • Proven presentation ability
  • Ability to deliver both quick turnaround and consultative commercial opportunities
  • Discipline, time management, selfmotivation and resilience.
  • Fluent in English
  • What they offer

They are a growing company that provides the opportunity to take part in all sorts of business building conversations and experiences.

They have a desire to see people grow within their organization, and as they expand within and across geographies, they wanttheir talent to also grow with the company.

Daily, the role will be supported by an experienced digital media team with collective experience across adtech, media agency and ad sales.

You will work closely with one of the founding members of the company and get hands on experience with their technology,learn smart data driven approaches to digital marketing, and be an integral part of building their presence.

Demonstrating key competencies and culture fit mean you can grow into and beyond your role as the team builds up.

They also offer a compelling uncapped commission structure linked to a percentage of gross booked revenue on net-new business.

  • Perks
  • Health Benefits: Tele/Online GP, Counsellor, Cancer Cover, New Born Support, Discounted Eye Care, Discounted Private Health Cover,
  • Wealth Benefits: Credit Reports, Money Advice, 0% commission Travel Money, Ebike Benefits
  • Education Benefits: Learning, Business Skills Management, First Aid and EQ/Soft Skill Courses
  • 25 days paid annual leave
  • Suz's annual Christmas surprise event
Health, Wealth, and Education Benefits are all part of your Pirkx Business Benefits.
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