Customer Service Representative - Manchester, United Kingdom - ENVISION AGENCY LTD

ENVISION AGENCY LTD
ENVISION AGENCY LTD
Verified Company
Manchester, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
We are seeking a friendly and customer-oriented individual to join our team as a Customer Service Representative.

As a Customer Service Representative, you will be responsible for providing exceptional service to our clients and ensuring their needs are met.


Responsibilities:


  • Answer incoming calls and respond to customer inquiries in a professional and timely manner
  • Provide accurate information about our products and services to customers
  • Assist customers with placing orders, processing returns, and resolving any issues or concerns
  • Analyse customer needs and recommend appropriate solutions or products
  • Maintain a high level of phone etiquette and professionalism at all times

Requirements:


  • Strong verbal and written communication skills
  • Excellent phone etiquette and customer service skills
  • Ability to analyse customer needs and provide appropriate solutions
  • Detailoriented with strong organizational skills

Salary:
From £23,623.63 per year


Benefits:


  • Company events
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • Manchester: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 28/03/2024
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