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  • Field Service Engineer - Stevenage, England, United Kingdom - ZipRecruiter

    ZipRecruiter
    ZipRecruiter Stevenage, England, United Kingdom

    1 month ago

    Description

    Job Description

    We are seeking an experienced Field Service Material Handling Engineer to join our team in the Stevenage/Hitchin area. This role offers extensive training and career progression opportunities.

    Key Responsibilities:

    1. Determine, diagnose, and resolve faults on customer FLTs, including sourcing necessary spare parts efficiently.
    2. Provide accurate information to customers regarding maintenance, repairs, and equipment use, including updates on repairs.
    3. Ensure all paperwork (job sheets, timesheets, purchase requisitions, parts paperwork) and IT systems are up to date and accurate.
    4. Collaborate with the Service Controller, customer, and Service Manager to share information about forklifts and equipment.
    5. Propose improvements and ensure compliance with Engineering Standards and Safe Working Practices.
    6. Monitor stock levels, movement records, and obtain hour meter readings and site information at each visit.
    7. Maintain company-issued equipment and tooling (van, laptop, printer, etc.) in a safe, clean, and satisfactory condition, reporting any failures.

    Ideal Qualifications:

    1. NVQ Level 3 or equivalent in a related occupation.
    2. Mechanical, hydraulic, and/or electrical competencies.
    3. A full and valid driving licence.
    4. Excellent communication skills for liaising with customers and colleagues.
    5. Proficiency in IT skills such as Word, Excel, and email software.
    6. The ability to prioritize, work independently, and as part of a team, with initiative.
    7. A positive, flexible, and proactive attitude.
    8. Previous experience as a forklift technician, plant fitter, or vehicle technician, ideally from motor, plant, or agricultural backgrounds.

    What We Offer:

    • A competitive salary.
    • Overtime opportunities.
    • The option to choose between a 40-hour or 45-hour contract.
    • A Monday to Friday shift pattern, 8 am – 4:30 pm.
    • Career development with tailored training and potential for internal promotions.
    • The chance to join a forward-thinking company that values and rewards talent.

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Field service engineer