Senior Technical Escalation Manager - Reading

Join Global Client Support, where we serve as the technical backbone for Pega's most valued clients during their most critical moments. · ...

The Service Delivery Engagement Lead is the primary interface between MBNL Operational Services and our customers.This role exists to ensure our customers experience joined-up, high-performing service delivery. · ...

Critical Situation Manager Lead the response to high priority customer escalations and incidents Ensure consistent and high-quality management of business-critical incidents for strategic enterprise customersLead and manage critical customer escalations ensuring adherence to the ...

Job summary · The Site Access Service Desk Analyst sits at the heart of MBNL's Operational Services organisation, playing a vital role in improving site accessibility across the network. · ...

Hiring Manager: Sookah-Anne Delhomme · Talent Acquisition Advisor: Thorsten Henrich · Job Code Level: CVP3 · Refer Your Friends · AI-First. Future-Driven. Human-Centered. · At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering ...

+ You will have the opportunity to partner with highly regarded companies and tackle complex issues. · + · +Bachelor's degree in a technical or business discipline,Strong client focus – ability to operate at a senior manager level,Conversant in cloud technology and data center de ...

We are seeking a customer-obsessed Principal Customer Experience Engineer Manager to support one of Azure's most strategic and high-visibility UK government accounts within a high-performance computing environment. · ...

Opentext - The Information Company · OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly rega ...

MBNL is looking for an Incident Resolution Lead to take charge of the most complex high-impact incidents across our shared mobile infrastructure. · Own complex incidents end-to-end coordinating multiple teams to resolution ...

We are the leader in human-centric cybersecurity. · The Associate Triage Analyst (ATA) will be responsible for assisting with the monitoring of events for Proofpoint's PCMS customers and escalating all necessary events to the clients via approved escalation paths. · Each member ...

This part-time hybrid role as a Clinic Coordinator at Synthesis Clinic will involve managing day-to-day clinic operations largely remotely with some on-site work in Reading.Please note that the role is suitable for UK-based applicants only with full rights to work in the UK. · ...

The Incident Resolution Lead sits at the heart of MBNL's Operational Services organisation, playing a critical role in how complex incidents are resolved across the mobile infrastructure estate. · ...

Proofpoint is a global leader in human- and agent-centric cybersecurity. · We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. · Over 80 of the Fortune 100 trust Proofpoint to stop threats and prevent data loss. · ...

This is a full-time hybrid role for a Level 2 Support Engineer based in Reading with flexibility for some remote work. · Strong knowledge of troubleshooting and resolving infrastructure and system-related issues including experience with operating systems servers and network envi ...

The Health, Safety & Environment Team are responsible for setting the standards from a Health & Safety perspective for all work undertaken on the estate including setting and creating assurance levels, · Acting as the first-line support and escalation point for health and safety- ...

The Health, Safety & Environment Team are responsible for setting the standards from a Health & Safety perspective for all work undertaken on the estate including setting and creating assurance levels, managing fatal and significant injury risks as well as the management of H&S i ...

We're seeking an experienced Health & Safety Assurance Manager - Incidents, to join our team.In this pivotal role, you will manage and coordinate the effective delivery of incident and issue management across the organisation. · ...

A major global retailer is seeking a GBS Partner Management Lead to play a pivotal role in shaping and managing strategic relationships with key external service partners. · Partner Relationship ManagementGovernance & CompliancePerformance & Cost MonitoringContract ManagementStra ...

We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. · We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defen ...

We're now seeking an experienced Incident Manager to join our team.In this pivotal role, you will manage and coordinate the effective delivery of incident and issue management across the organisation. · ...