1st Line IT Support Assistant - Nantwich, United Kingdom - Hibberts LLP

Hibberts LLP

Verified Company

Nantwich, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are pleased to announce that we have a rare and exciting opportunity for a 1st Line IT Support Assistant to join the firm, supporting all of our Offices across Cheshire and North Shropshire.

This role will be office-based in Nantwich and is Part-time (3 days per week).

Working closely with our IT Manager, the 1st Line IT Support Assistant will work across all of our departments to support the business IT infrastructure and software systems, which involves project work, day-to-day maintenance and queries/requests from the Firm.

At least 12 months experience working within a similar position is essential.

**Key Responsibilities:
- *

Ensuring that all support calls and queries are dealt with in an efficient manner
Help with installation and configuration of new equipment installing PC's, Laptops and Software
Troubleshooting, testing and repairing items that come in for repair
Password resets
Preparing disposed items for destruction
Support legal case management software
Assist in the deployment of Windows 11 Pro OS.
Assist in educating users with Cyber Security

**Essential Skills:
- *

A driving license with access to your own car is required for this role
Happy with manually moving equipment
A grade 4/C at GCSE in English and Maths is required for this role.
Microsoft Server OS
Windows 10 and 11 Pro Operating systems
Excellent Customer Service
A Willingness to learn
Adaptability
An understanding of Microsoft 365 Technologies
A basic understanding of TCP / IP and DNS
A basic understanding of Active Directory/Group Policy and Microsoft Hyper-V Server.
Experience of Installing and configuring security updates

**What we can offer:
- **-
Working Hours: Three days per week between Monday-Friday, 21.75 hours per week
-
Holidays: 20 days inclusive of bank holidays
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Annual Salary: £21,750 - £25,500 pro-rata dependent on experience

- Life Assurance
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Employee Benefits Scheme
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Location: 25 Barker Street, Nantwich & 1 Pillory Street, Nantwich

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Start date: May 2024

Application details

Job Types:
Part-time, Permanent

Salary:
£21,750.00-£25,500.00 per year

Expected hours: 21.75 per week

Benefits: