Retail Sales Assistant - Watford, United Kingdom - TOY GALAXY

TOY GALAXY

Verified Company

Watford, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

_Do you have a _
passion_ _for retail and a desire to deliver the _
highest_ _level of customer service? If so, then please do read on:_

9.5 hours per week made up of a 4 hour shift on Saturday and 11am-5pm on Sunday. Additional hours may be available for Holiday cover and at peak trade times.

The basic duties for the role include:

Ensuring each customer receives outstanding service by providing a fun and friendly environment.
Greeting and acknowledging every customer whilst maintaining comprehensive product and range knowledge.
Merchandising ranges and products in line expected standards whilst ensuring overall appearance of the store is at the highest level at all times.
Reflect sincere cheerfulness in everyday contact with customers and colleagues alike.

Responsibilities include:

Provide a high standard of visual merchandising by ensuring merchandise is attractively displayed and where appropriate grouped into merchandise categories or displays.
Provide superior customer service by understanding and implementing product knowledge, service and sales skills and establishing rapport with customers aimed at initiating sales.
Undertake housekeeping responsibilities daily for the benefit of the store, staff and customers.
Maintain open and honest communication with customers, staff and management.
Maintain the operational standard of the store by following store operational procedures.
Maintain an awareness of all promotions and marketing activity within the business.
Assist in floor moves, merchandising, display maintenance, and housekeeping.
Assist in processing and replenishing merchandise and monitoring floor stock.
Aid customers in locating merchandise.
Communicate customer requests to management.
Assist in completing price changes within the store
Participate in regular inventory stock counts in order to manage and control stock levels within the store.
Maintain dynamic work relationship with the team members & key departments.
Be a great ambassador for Toy Galaxy at all times when representing the company.