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It Field Engineer Apprentice - Bristol - J Brand Ltd
Description
Company OverviewOriginally set up in 1933 by Joseph Brand as an electrical contracting and repair business in Margaret Street W1, the company today still operates with the same guiding principle of Customer Service underpinning all its many core activities. With Headquarters still based in Margaret Street, J Brand now directly employs over 120 Staff many located regionally and offers a nationwide‐/‐European service. Diversification has also enabled J Brand to flourish, with pioneering work being conducted in the late 1970s, when data communications was in its infancy. With the addition of a dedicated support desk facility, configuration centres in London and the North West of England and continued investment in personnel, J Brand is able to offer customers a total network solution for projects across technologies and vertical market sectors.
Apprenticeship Highlights
Tech and digital professionals in London earn an average salary of £52,500 per year, so this apprenticeship could be the start of a very promising and profitable career
Attending multiple and various sites per day reacting to IT support calls
Responsible for attending customer sites, largely retail, to fix IT issues and ensure that they (our customer) can continue to trade
Embracing the company ethos My Customer, My Responsibility at all times
Signing in to site, completing works, signing out of site, respecting the customer
Reviewing Health & Safety
Working with management seamlessly to the customer
Ensuring effective and great communication skills at all times
Managing 3rd party stock (on van) allocate to you
IT Maintenance works
Open mind to/when learning new skills
Completing site sign off reports
Problem-solving
Flexibility, both in terms of location of work (may mean lodging away from home) and in the type of works allocated
Potential weekend works (at least 1 week in 4) - but this would attract OT
Ability to travel and work alone
Desire to progress
Desire to service customers
Level 3 Information Communications Technician Apprenticeship Standard
You will receive full training and support from the Just IT Apprenticeship team to increase your skills and knowledge
Your training will include gaining internationally recognised Level 3 IT qualifications
Working HoursMonday - Friday, 9.00am - 5.30pm. Shifts TBC.
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