Full/part Time Dental Front of House Co-ordinator - Sheffield, United Kingdom - Mola Dental

Description

Are you looking for a rewarding career in a friendly and welcoming dental practice? Look no further Mola Dental are currently seeking a dedicated and enthusiastic Reception/Front of House Staff Member to join our team in a Top 5* Google Reviewed private dental practice in a leafy Sheffield suburb.

About Us:

Mola Dental is a fully private dental practice with over 3,000 Private patients providing excellent dental care to hundreds of patients every week in a high quality, modern dental practice.

The standard of service we provide our patients is reflected in our 5* Google business and Facebook reviews. Our practice is fully CQC compliant which underpins the high standard we set ourselves and our team.


Our services include:
Implants, Oral surgery, Periodontal Treatment, Invisalign, and Teeth whitening as well as all general and cosmetic dentistry


About You:


About the Role:
Full/Part time -Minimum of 28 hours per week

Working alternate Saturdays 9-3 We do not open on Bank Holidays

Evening Shifts:
Minimum of 2 x 8:00 pm finish per week

Salary - £ generous monthly bonus (regularly achieved)

Reporting directly to the Team Leader & Practice Manager

About the role:

• Ensure the reception area is tidily and professionally maintained to give a positive first impression of the practice.
• Meet and greet all visitors including patients in a welcoming and professional manner.
• Take charge of all Dental Plan documentation, sign ups, scanning, uploading, amendments to individual plans,
• Using a computerised diary system to book new appointments and manage exiting appointments.
• Undertake general administrative tasks i,e filling, scanning and photocopying.
• Managing office inventory and replenishing stock as required.
• Handling payment from patients following completion of treatment.
• Creating patient records accurately, ensuring no duplication.
• To review and implement any new administrative processes.
• Follow up on open courses of treatment, outstanding recalls, and cancelled appointments effectively and respond to online enquiries from various platforms in a timely and accurate manner.
• Provide follow up calls for our patients who have undergone oral surgery or implant treatment
• Any other duties, commensurate with the grade of the post.

About you:

1. 5 G.C.S.E's including Mathematics and English

• Effective communication skills, both written and verbal, with the ability to communicate with different stakeholders.
• Ability to develop creative approaches to problem solving.
• Experience of working in a front facing customer service role (in a Dental setting would be advantageous).
• Experience of using Microsoft packages including Word, Excel and Outlook.
• Strong IT and keyboard skills.
• Experience of maintaining positive working relationships with internal and external stakeholders.
• Ability to work flexibly to respond to emerging needs effectively.
• Strong organisational skills, with good time management skills and ability to prioritise tasks and manage workload effectively.
• Understanding of and ability to adhere to the principles of data protection and patient confidentiality.
• Willingness to undertake training required for the role from current Front of House Lead
• Positive attitude to Health & Safety

If you are seeking a fulfilling role in a close-knit fun and friendly dental practice and possess the skills and qualities mentioned above, we would love to hear from you.

We offer an achievable monthly bonus scheme and a supportive work environment that values teamwork and personal growth.


Application Deadline:
June 15th 2023


Job Types:
Full-time, Part-time, Permanent

Part-time hours: 28 per week


Salary:
From £10.42 per hour


Benefits:

• Onsite parking

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Performance bonus

Work Location:
In person

Expected start date: 03/07/2023