Customer Support Agent - Kingston upon Thames, United Kingdom - Foundever

Foundever

Verified Company

Kingston upon Thames, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About us
Are you looking to begin a new career? Do you have a passion for Customer Service? Are you eager to learn and willing to train? Are you fluent in

German and English? We have an exciting role here at Foundever working for a leading Machine company

This role would suit anyone who is tech savvy and has strong experience within customer service. We are interested in hearing from anyone with retail, hospitality and other customer facing roles.

As a Customer Success Expert, you will be pivotal in delivering an awesome product and service experience for our customers using our online suite of products for our customers and the business.

You will be responsible for delivering a high level of customer service to new and existing customers, assisting them with any queries and issues related to their printers.

We require someone who is a problem solver, quick thinking and can thrive in a busy role. This is a great opportunity to join a fantastic team who will support you in developing your skills.

For those people who are more career minded, we can introduce you to a wide range of progression opportunities, across both management and support career paths.

Key Details
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This is a German and English speaking role

Must be fluent in German and English (written and spoken):
Salary: £13.78 per hour
weekly pay.

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Schedule: 37.5 per week

Monday
Friday

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Contract length: 37.5 hrs p/w - 1 year Fix Term Contract
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Training: Training onsite - 2 weeks, Monday to Friday 9am-5.30pm
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Production: After training, onsite for 3 weeks, then hybrid model based on needs: 1 day a week in the office and for training needs.

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Expected start date: 18/12/2023