Order Management Specialist - London, United Kingdom - Box

Box
Box
Verified Company
London, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

WHAT IS BOX?
Box is the market leader for Cloud Content Management. Our mission is to power how the world works together.

Box is partnering with enterprise organisations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow.

We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal.


By joining Box, you will have the unique opportunity to help capture a majority of this developing market and define what content management looks like for the digital enterprise.

Today, Box powers over 98,000 businesses, including 70% of the Fortune 500 who trust Box to manage their content in the cloud.


WHY BOX NEEDS YOU?

WHAT YOU'LL DO?

  • Daily processing of orders submitted by customers and/or reseller partners. This includes provisioning services and billing.
  • Participate in monthend close activities including reconciling and resolving variances detected across of our sales, provisioning, and billing systems.
  • Have a strong understanding of our backend systems including Salesforce and Zuora and propose improvements to processes where applicable.
  • Work crossfunctionally with Sales Operations, Technical Accounting, Deal Desk, and Legal to review nonstandard order arrangements. Ensure no adverse financial, business, or legal implications are associated with orders.
  • Coordinate with various teams internationally and locally as it relates to order processing, collections, revenue recognition, and sales support.
  • Provide visibility on EMEA Operations to management and promote alignment between all Box offices as it relates to the order to cash process.
  • Help drive ad hoc projects, reports, and tasks related to the business as they arise.

WHO YOU ARE?

  • BA/BS or equivalent in (Business Administration, Finance, Accounting plus)
  • 23 years of order management experience or similar quotetocash experience
  • Experience in systems such as Salesforce, Zuora, Apttus plus
  • Great attention to detail and ability to practice good judgment while ensuring policy and processes are followed.
  • Ability to understand business requirements and solve problems that may arise
  • Selfmotivated and selfmanaged able to think independently, creatively, and opportunistically
  • Overly organized, ability to multitask, and strong verbal and written communication skills.
  • Responsibilities may require travel across various Box offices.

BENEFITS

EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company.

We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice.

LI-EMEA

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