Business Support Co-ordinator - Keswick, United Kingdom - Calvert Reconnections

Tom O´Connor

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Description

Calvert Reconnections is a Neuro-Rehabilitation Centre provides a residential centre for people in the post-acute phase following an Acquired Brain Injury (ABI), tailoring a programme to meet individual's needs.


We are a clinically lead team who uses physical exercise, outdoor activities and group work in a social environment as key factors within our post injury rehabilitation service.

Our unique service focuses on 'learning through doing' in the outdoors, supported by a multidisciplinary team in a purpose-built residential centre.


Our vision and values are people focused, it is important that we focus on our people and continue to make Calvert Reconnections a great place to work.


The Business Support Co-ordinator will support the Registered Manager/Head of Service, in providing overarching business support and guidance to the Reconnections team, thus ensuring the continued high delivery of a bespoke person-centred rehabilitation and care service.

You will take a lead on embedding quality management systems and administrative management to Calvert Reconnections. The role requires someone who is proactive, professional, dependable, adaptable, conscientious, and well organised.


KEY ACCOUNTABILITIES

Finance & Systems

  • Oversee the maintenance and development of old and new processes across the business, ensuring our people are trained and compliant in all areas, and meeting CQC standards.
  • Maintain on site IT, including network, intranet systems to required standard.
  • Ensure financial information is accurate through timely invoice processing and cash reconciliation.
  • Basic bookkeeping duties, supervising payroll, invoice and expense management.
  • Responsible for petty cash accounting and staff expenses.
  • Oversee the allocation of resources, providing the Head of Service a monthly budget consolidation.
  • Develop and constantly review office processes and procedures to ensure they are effective.
  • Ensure office compliance with regards to GDPR and the recording and sharing of information.
  • Accurately collate statistics identifying trends for the business use and providing informative reports to the Head of Service monthly.

Operations

  • Work closely with the Head of Service to support Board meetings, including the preparation of financial and other papers
  • Provide support for contract negotiation as required, ensuring contracts are signed and retained.
  • Support the Centre Support Manager in the development of Rota.
  • Risk Management, work with colleagues to identify risks to the organisation.

HR

  • Supporting managers in the recruitment process, ensuring all preemployment checks are completed and recorded.
  • You will use Care Control to record staff data, rota management and train new staff in its use.
  • Prepare various people documents, including new starter and probation.
  • Work with team to ensure compliance with HR policies, procedures and paperwork.

Business Support

  • Ensure the reception area is run professionally and in a welcoming manner.
  • Ensure that all telephone calls are recorded and managed professionally and efficiently.
  • Take responsibility for the office management including control of documents and stationary.

Health and Safety

  • Ensure that a good and current understanding is maintained in respect of Health and Safety legislation.
  • Liaising with the H&S Advisor to maintain compliance with health & safety requirements including fire safety.
  • To ensure compliance with the Trust's health and safety policy, including
  • Undertaking risk assessments and ensure appropriate control measures are in place.
  • Coordinate the review of risk assessments operating procedures in accordance with policy

These are the values that drive us:


  • Flexible
  • we
    adapt and
    innovate:
-
Ambitious - we
stretch ourselves and others
-
Inspiring - we
encourage and
stimulate:


  • Sensitive
  • we
    understand and
    empathise:
-
Imaginative - we see
beyond the
obvious

Hours:
The hours for this role are 37.5 hours per week. Flexible hours within the 37.5 hour per week by agreement.


Salary:
Salary is £24,000 to £26,000 per annum. Dependent on qualifications and experience


Pension:

The Trust operates an occupational pension scheme with defined contribution, the National Employment Savings Trust (NEST) and for eligible and non-eligible jobholders enrolled in the scheme both the employer and the employee will make a contribution.

Eligible jobholders, as defined by legislation, will be automatically enrolled into NEST unless you decide to opt-out


Holidays: 28 days per annum, including Bank Holidays.


Contract:
Permanent position after successful completion of a six-month probationary period.

The closing date may be brought forward if sufficient applicants apply.


Job Types:
Full-time, Permanent


Salary:
£25,000.00-£27,000.00 per year


Benefits:


  • Additional leave
  • Company pension
  • Cy

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