Customer Service Apprenticeship - Ipswich, United Kingdom - West Suffolk College

West Suffolk College

Verified Company

Ipswich, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Opportunity information

Salary £10140 per year
Duration 12 months
Advert closing date 13/03/2024

Description

We are a small family run online retail business. We stock specialist products for all Special Educational Needs. We dispatch on average 100 orders a day to schools, colleges, universities, prisons, hospitals and private individuals. We are currently looking for Customer Service apprentice to join and learn within our team.

We have a vacancy for someone to work within Customer Service, the role will require:

Answering the telephone and assisting customers with queries, placing orders and advice regarding products.
Website maintenance to make sure the correct information is available and up to date for our customers.
Digital Marketing.
Stock adjustment to maintain the correct stock levels.
Picking and Packing as required.
Answering Social Media enquiries and keeping relevant social media posts updated.

Entry requirements

Maths and English GCSE grades 4 or above - Desirable.

Training to be provided

The learner will be studying the Customer Service Practitioner Level 2 Apprenticeship Standard qualification.
Day release to West Suffolk College.
Functional skills will be studied if equivalent qualifications are not held.

Things to consider

Please be aware, there will be long periods of computer/screen work.

Skills required

Array

Future prospects

The opportunity to secure a long-term position within the organisation upon completion of the apprenticeship.

Hours per week 30
Working week Monday - Friday, between 9am and 3:30pm
Apprenticeship standard Customer service practitioner (Level 2)

Ipswich, Suffolk, England, IP3 0ET