Service and Technical Operative - Worcester, United Kingdom - Pineapple-Recruitment

Pineapple-Recruitment
Pineapple-Recruitment
Verified Company
Worcester, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Job Introduction
About Us:


Blue Mountain are a top provider of high-quality drinks machines and we're all about promoting health and well-being through good hydration. We're also dedicated to sustainability and actively working to reduce plastic waste.
We are looking for a Service & Technical Operative to join our team.


Package Description:


This role is:

  • 37.5 hours per week
  • 52 weeks per year
- £28,000 per annum


You will also benefit from:


  • Working for a fastgrowing company who would like you to grow with them
  • A dedicated L&D team to support you in developing your skills including apprenticeships and training courses that are available for everyone.

Main Responsibilities:


Deliveries & Collections

  • Ensure machines are clean and fault free before leaving site.
  • Collection and deliveries of vending equipment.
  • Accurate recording of information required in the management system
  • Reporting of any customer feedback.
  • Communicate with client to arrange deliveries and collections.

Technical Support

  • Understand the manufacturing process, set up of all BMR equipment and be able to use
- methods in problem solving.

  • Complete first line vending machine maintenance support.
  • Report any issues and completion of any service tasks to head office before leaving site.
  • Carrying out of planned and unplanned maintenance.
  • Site surveys
  • Keep up to date with changing equipment/technologies.

Event Support

  • Support the BMR team with Client Events
  • Ensure equipment and supplies are available for the event.

Company Vehicle

  • Check your vehicle is load safely, and securely to ensure items remain free from damage.
  • Ensure company vehicle is clean, tidy and report any issues immediately.
  • Immediately report any vehicle damage.

General

  • Direct customer contact and must be experienced at dealing with customers and third parties and be responsible for presenting our company professionally to customers
  • Daily organisation and time management including maintaining and prioritising own schedule are key to this role.
  • Be able and willing to work away from home to support the maintenance in our national customer coverage.

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