Veterinary Receptionist - Witham, United Kingdom - Spring Lodge Vets

Description

We are looking for an enthusiastic, motivated, caring individual to support our busy team.

You will be responsible for providing gold standard care to our lovely clients as well as administrative support for all aspects of our client services.

Previous veterinary receptionist experience is helpful but not essential.

Previous customer service experience is essential, we require someone with a proven track record who is driven by the desire to deliver excellent customer service.

Each day is different, often rewarding and occasionally challenging.

The job is fast paced, so the successful applicant will have an informed and compassionate outlook regarding feedback and self-awareness.

Attention to detail is essential. All training is on the reception desk in practice.

This role requires excellent communication and relationship skills, the ability to work under pressure, good computer skills, a basic understanding of sales transactions, with outstanding attention to detail and consistency.

You may need to assist the vet or nurse in some animal handling during consultation, but this is not a clinical role.

Your job is important to the whole team, and your organisational skills are valued and needed for supporting the nurses and vets.

You will be required to work varied shifts Monday to Friday, 8am - 7pm, at all of our branches, but mainly Witham.

Your weekly hours will be 14-15 hours a week. You will also partake in a Saturday rota.

• Excellent communication and customer service skills
• General IT skills (Excel, Word, Outlook)
• A passion for client care
• A strong attention to detail

Job Type:
Part-time


Pay:
£11.44 per hour


Expected hours:
per week


Benefits:

• Free flu jabs

Schedule:

• Monday to Friday
• Overtime
• Weekend availability

Experience:

• Customer service: 1 year (required)

Licence/Certification:

• Driving Licence (preferred)

Work Location:
In person

Application deadline: 05/04/2024