Call Operator - Basingstoke, United Kingdom - Priority Appointments

Priority Appointments
Priority Appointments
Verified Company
Basingstoke, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Are you ready to step into a dynamic role where professionalism and excellent communication skills are the keys to success?

As a Call Operator, your primary objective will be to answer and resolve intercom calls in a professional manner.

Your responsibilities will include maintaining accurate logs of intercom interactions, collaborating closely with the Technical Team and Customer Response Centre to report and escalate equipment faults.


Associated Benefits:


  • Shift work: 4 days on and 4 days off (alternating day and night shifts)
  • 12 hour shifts 7am 7pm and 7pm 7am
  • Full training provided
  • 25 days annual leave rising a day a year up to a max of 2 additional days after 3 years service + your birthday off
  • Free parking onsite
  • Free tea and coffee
  • Company Pension 3% contribution which you will be autoenrolled into.

As the Call Operator, your responsibilities will include:

  • Answering and resolving the intercom calls in a professional manner
  • Maintaining accurate logs by recording information gathered through the intercom
  • Carrying out administrative duties
  • Offer the highest level of customer service at all times seeking the assistance of your manager when necessary
  • Keep up to date with technical training on all systems

HOW DO I APPLY:


Salary:
£22,000.00-£24,000.00 per year


Benefits:


  • Company pension
  • Free parking
  • Onsite parking

Schedule:

  • Day shift
  • Night shift
  • Weekend availability

Work Location:
In person
More jobs from Priority Appointments
See all jobs of Priority Appointments