Administration Team Lead - Newcastle upon Tyne, United Kingdom - Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
Verified Company
Newcastle upon Tyne, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

We have a Fixed Term vacancy until February 2025 for a part time 30 hours per week Administration Team Lead to join our busy administration team within the Newcastle & Gateshead Adult Community Learning Disability Service.

Postholder will mainly be based at Benton House, 136 Sandyford Lane, NE2 1QE but will be required to travel on occasion to support the Learning Disability admin team based at Bensham Hospital, Gateshead.


The post holder must have proven demonstrable supervisory, leadership and secretarial experience along with the ability to collate performance data from Dashboards and RIO ( training will be given in this in-house patient electronic system) and create reports as required.

The post holder will be required to monitor performance and processes and must have proven demonstrable experience of diary management and minute taking.


The post holder will provide guidance and supervision to the admin team and co-ordinate staff leave, training and cover to other departments when needed, as well as monitoring sickness, undertaking supervisions, appraisals, support new starters in their probation and development plans.

Postholder will support the Pathway Manager and wider CTT when required and provide cover in the absence of other Admin Team Lead colleagues.

The post holder will be required to co-ordinate administrative support services ensuring all systems and processes operate efficiently and accurately through a process of continuous improvement

Experience in a customer/patient and service user focused environment

Experienced in undertaking and leading supervisions and appraisals with staff

Experienced in supporting and leading team(s) through organisational changes

Experienced in dealing with annual leave/sickness processes

Excellent communication and interpersonal skills

Experienced in dealing with complaints

A good understanding of using Admin Performance dashboards

Proven knowledge and experience of Microsoft Word/Office packages and excellent accurate keyboard skills

Minute taking

Ability to be self-directed, motivated and be able to contribute positively within a team

Well organised and structured

Complete admin rotas.

Support to the Administration Manager/Pathway Manager and Community Clinical Manager

The post holder must be able to use own initiative, work under pressure, keep to strict deadlines and have excellent organisational, interpersonal and communication skills

The post holder will be able to demonstrate the ability to deal with possible exposure to highly distressing or highly emotional circumstances and will be expected to participate in all relevant training courses appropriate to the role

You should currently hold the required level of qualifications, as outlined in the Essential Criteria of the Personal Specification. If you do not meet this criteria you will not be shortlisted.


We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future.

In return we can offer a dynamic working environment in which to build a career.

Please find attached job description for full details.


Advertising date: 18th April 2024


Closing date: 25th April 2024
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