Technical Planner - Cambridge, United Kingdom - CBRE

CBRE

Verified Company

Cambridge, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Posted- 17-May-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Digital & Technology/Information Technology, Engineering/Maintenance, Facilities Management- Location(s)- Cambridge - England - United Kingdom of Great Britain and Northern Ireland- CBRE Global Workplace Solutions is a global provider of integrated facilities and corporate real estate management.

We are recruiting a Technical Planner to join the team located in Cambridge where they will be working alongside one of our major Global Life Science Client's AstraZeneca.

Role Purpose

The purpose of the Technical Planner/CMMS Analyst is to assist all CMMS & Planning activities across the AstraZeneca R&D Headquarters on the Cambridge Biomedical (CBC) Campus.- The main feature of this role will be ensuring the effective provision of planning and scheduling all works for the Contract in a timely and effective manner.

Responsibilities

Assist with the daily running of the region wide CMMS system, ensuring all helpdesk and planned tasks are actioned in accordance with SLA's. Continue to develop the maintenance program to ensure clear and concise workloads are given to the engineering team and Contract Managers
Correct allocation of calls within contractual SLAs, submission to quoting team, and following calls through with required actions (subcontractor purchase orders, engineer attendance, etc)
Monitoring outstanding maintenance schedules highlighting potential problem areas
Ensuring all work orders are scheduled in correct manner to the correct skillset
Consistently updating the CMMS system call records with required information and regular call updates
Active review of tasks due to breach their SLA and take appropriate action to close calls
Actioning job chases received from the customer and ensuring regular updates are provided
Adhere to the client processes for the management of additions, removals and modifications for all site assets
Participation in the Call Feedback process
Undertake any other duties as requested by the CMMS Manager and Contract Managers
Be part of a team to deliver CMMS and Supply Chain management across the Astra Zeneca Cambridge portfolio
Reporting on backlog and producing reports for trend analysis and continuous improvement
Assist with managing the hard services supply chain for the AZ estate and Engineering teams across the Cambridge portfolio
Work closely with the Compliance Manager and other members of the wider team to ensure all statutory planned tasks are actioned as a priority in accordance with regulations
Assist with ensuring all planned and reactive tasks are executed to schedule
Ensure SOPs are implemented
Assist with ensuring SSOW, RAMS, Service sheets and certification is uploaded to the CMMS system and kept in an audit ready state
Use of CMMS System
Continue to develop the maintenance program using client nominated system. To ensure clear and concise workloads are given to the engineering team and Contract Managers.

Accountabilities

Reporting to the CMMS Manager

Requirements:

Education
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[Essential] Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification.

Training
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[Essential] Very proficient in the use of Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, pivot tables, etc.

Experience
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[Essential] Experience of a similar role in a maintenance/facilities business.

Welldeveloped communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities.

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[Desirable] Knowledge of CMMS and/or CAFM Systems.

Aptitudes

Excellent command of the English language demonstrated through good verbal and written communication
Must be detail conscious, accurate and methodical in approach
Strong organisational and communication skills
Able to work systematically and use own initiative
Able to work on more than one task at any given time
Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently.

Character

Must demonstrate a strong sense of customer focus and promote a sense of team spirit and good morale within the office.
Confidential approach and discrete. Must be able to influence others, and engender confidence in senior managers through both facetoface, telephone and written communication.
Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multidisciplinary team, providing support to other areas of the business on occasions, as required.

Success Criteria

Completes work within required time frame and delivers against critical cut off dates
Timely and accurate preparation of correspondence, reports and other