Digital Admin Assistant - Glasgow, United Kingdom - Clarkston Medical

Clarkston Medical

Verified Company

Glasgow, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We have an amazing opportunity for someone to join our Practice team as a Digital Office Assistant.

This is a fast paced Practice taking hundreds of calls every day so we are looking for someone who enjoys using computers and communicating with other people.

Clarkston Medical consists of two GP Practices that puts patient care at the heart of everything we do. You must be able to deliver a high level of customer service to patients. This role mainly involves speaking with patients by telephone and using several different computer systems.

We want someone who has a passion for speaking with people and wants to learn and develop within this role.

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Benefits_

Salary £11,000 £14,000 per annum with regular reviews based on performance.

Future salary

Up to £25,000 per annum after successful completion of apprenticeship (based on good performance levels)
Internal training
External training
5 weeks annual leave and 10 public holidays FTE
An extra day off for your Birthday

Apprenticeship Program

While working your normal duties at Clarkston Medical you will also be completing your SCQF Level 6 Digital Applications Support (9-12 months).

The course is designed for anyone that uses multiple systems to complete their day-to-day tasks. In terms of content all Microsoft packages will be covered (excel, word, outlook), NHS systems and GDPR. The training you will undergo will put you in a great position to succeed within your role. Gaining your qualification will be a fantastic kick start to your career, with more knowledge comes more value.

Job description
Starting as a digital admin apprentice you will provide support to your colleagues through your administrative duties.
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Some of what you will do:_

Speaking with patients face to face and by telephone

Having great conversations to understand Patient's needs & using our online signposting tool to find the best person to help each patient.

Promote a team culture by supporting in all administration tasks such as filing mail, coding events, managing online prescription tool.

Support the clinical team with any requests.
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Some Skills you will have:_

You will be compassionate, understanding and empathetic.

You will have excellent listening skills and be able to communicate clearly and confidently.

Be able to perform under pressure and most importantly be a team player

Working with us will be fast paced, challenging and rewarding.

If you've got a positive attitude, with excellent communication and listening skills then we would love to hear from you.

Working hours:

Monday to Friday 9am

Job Type:
Apprenticeship

Salary:
£11,000.00-£14,000.00 per year

Benefits: