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  • Tesco Dual-Site Travel Money Advisor - Harlow, England, United Kingdom - Travelex

    Travelex
    Travelex Harlow, England, United Kingdom

    2 weeks ago

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    Description

    Job Summary:

    We are seeking a skilled and enthusiastic Travel Money Advisor to join our team at Travelex. As an integral part of the Tesco Team, you will be based in Epping and Harlow locations, providing exceptional customer service and support with foreign exchange options.

    This is a fantastic opportunity for those who are flexible and enjoy working varied shifts between Monday to Sunday. Our ideal candidate will have a passion for travel, excellent communication skills, and a keen eye for detail.

    Key Responsibilities:

    • Nurture relationships with customers to understand their travel and currency requirements and tailor their experience accordingly.
    • Establish yourself as a trusted travel money advisor, providing expert advice on Travelex products and services.
    • Process foreign exchange transactions accurately and efficiently, delivering exceptional customer experiences.
    • Meet key performance goals, both procedural and customer-focused, while maintaining best practice legal and regulatory standards.

    Requirements:

    • Numerical proficiency, with a strong understanding of handling cash and covering vast amounts of currency regularly.
    • IT proficiency, with a basic understanding of computers and in-house till systems.
    • Excellent communication skills, with a natural ability to build relationships and listen to customers' needs.

    Interview Process:

    The interview process involves four stages: initial screening call, online interview, bureau visit, and final decision. We offer detailed feedback to unsuccessful candidates and ensure a smooth onboarding process for new employees.

    About Travelex:

    We are a market-leading specialist provider of foreign exchange, dedicated to simplifying our customers' access to international money. Join us in shaping the future of travel and become part of our dynamic team.


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