Medical Administrator - Holt, United Kingdom - Holt Medical Practice

Holt Medical Practice

Verified Company

Holt, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

hours days per week - Wednesday, Thursday, Friday

To cover maternity leave with a view to a permanent position

£ £12.00 per hour (depending on experience)

The Role:
We are looking for a friendly, hardworking, and enthusiastic Administrator to join our administrative team.

The Surgery:
We are a large practice with 14,500 patients and 7 GP Partners. We have a strong multi-disciplinary clinical team and large experienced administration team. Our main site at Holt is a modern, airy, purpose-built Surgery with a hybrid Pharmacy adjoining it. Although busy, we are a relaxed, welcoming and harmonious Practice.

Main duties include:

Checking workflow and processing incoming letters
Checking eRS worklist for rejections and redirections and deal with all related queries from patients and hospitals.
To receive incoming and initiate outgoing telephone calls to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
Liaising with the hospitals and secondary care about patient appointment and test result queries.
Dealing with basic queries raised by Doctors, Practice Manager, and Patients.
Maintaining patient health records.
Excellent computer skills
Excellent customer service skills
Excellent communication skills
A commitment to accuracy and efficiency
Experience of working in a healthcare setting preferable
Flexibility regarding working hours and the ability to work well in a team.