Medical Receptionist - Belfast, United Kingdom - Hillhead Family Practice

Description

The post holder will be responsible for providing an efficient reception service within the Practice

Work time:
Mon-Fri 08:00-18:00 as part of surgery rota.


MAIN DUTIES

• Responsible for opening the premises punctually and locking and securing the premises at night.
• Ensuring that upon opening/closing the surgery that the telephone system has been transferred to/from the out of hour's service.
• Responsibility for greeting and dealing with patients courteously, both in person and on the telephone.
• Operating and maintaining practice computerised appointment system.
• Responsibility for recording and preparing requests for prescriptions.
• Operation of telephone and dealing with telephone enquires which includes recording messages ensuring relevant GP or member of staff receives these.
• Ordering ambulances and making appointments as requested by the doctor.
• Opening mail and distributing to appropriate doctors and staff. Ensuring outgoing mail is posted daily.
• Operating, updating and maintaining the practice electronic filing system which includes filing and extracting patient information, changing names and addresses and scanning practice mail.
• Making appointments for patients for review. Assist with the recall organisation, sending recall letters and contacting patients by telephone as required.
• Provision of cover for other staff as required (including holidays and sickness).
• Participate in the training and induction of new staff.
• Amalgamating patient files on receipt from BSO.
• Liaising with BSO, Trusts, doctors, nurses, and community and practice staff to ensure the smooth flow of communication.
• Ensuring sufficient prescriptions in each consultation room.
• Undertake in-service training as required and attend/participate in monthly Team meetings.

Job Types:
Part-time, Permanent


Salary:
£12.00 per hour


Expected hours:
per week


Benefits:

• Company pension
• Sick pay

Schedule:

• Day shift
• Monday to Friday
• No weekends
• Overtime

Education:

• GCSE or equivalent (required)

Work Location:
In person

Application deadline: 02/02/2024

Reference ID: 02/24