1st Line Service Desk Analyst - Birmingham, United Kingdom - Concept Resourcing

Concept Resourcing

Verified Company

Birmingham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

1st line IT Support Analyst

£23,000 - £25,000 (based on experience) + benefits

Birmingham West Midlands - Hybrid role (commutable from Solihull, Sutton Coldfield, Coventry, Redditch, Tamworth, etc )

We are looking for someone to join the IT Service Desk at our client in Birmingham as a 1st line support.

This is a nationwide, award-winning company, with over 50 years of experience. You will receive excellent training and the opportunity to progress anddevelop within the company.

Requirements:

Minimum of 612 months experience of 1st line Support at an MSP (Essential)
Previous Customer Care Experience
Previous experience of logging tickets
Exposure to:
Active Directory

Microsoft office 36

SharePoint
One drive
Networking
Open to learning and developing within the company

This a great opportunity for an 1st line IT Support Analyst to elevate their career within an established company with the highest level of accreditation.

1st line IT Support Analyst

£23,000 - £25,000 (based on experience) + benefits
**Birmingham West Midlands - Hybrid role (commutable from Solihull, Sutton Coldfield, Coventry, Redditch, Tamworth, etc )