Warrant Officer - Birmingham, United Kingdom - MPAAS Ltd

MPAAS Ltd

Verified Company

Birmingham, United Kingdom

5 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Who are MPAAS?

MPAAS are an accredited Meter Operator and Meter Asset Manager which means that not only do we own the smart meter asset, but we can fit the smart meter on behalf of your energy supplier.

This makes us the face of the energy supplier; the ones who visit your home or business and our qualified Dual Fuel Meter Installers undertake the installation.

In addition to this we also undertake revenue protection work for our energy suppliers.

That's why we pride ourselves in delivering first class customer service to all of our consumers.

From the point of booking through to installation our personalised consumer journey keeps everyone informed every step of the way.

Summary of the role

The Role of a Warrant Officer is to visit our client's customers at their premises, both commercial and residential and to re-engage them with our client or carry out any other activity our clients may require on site.

You will also be visiting premises to discuss payment options, occupier details, confirm meter readings and provide invaluable information back to our clients.

Your overarching key responsibilities

Assisting customers to resolve financial difficulties
Information gathering on properties and people
Engaging with customers who have lost contact with our clients
Arranging installation of prepayment gas and electric meters

Where you will fit in the Company
This role will sit within our Revenue Protection department, you will work alongside an MPAAS engineer.

What we are ideally looking for in you

Experience as a Warrant Officer in a field based environment would be ideal, however this is not essential as all training will be provided.
Experience in a field based, security or financial recovery type of role would be beneficial.
Strong customer service skills
No day will be the same and you will be interacting with a number of different people. We need someone to be able to speak with customers in the right way to make sure we get the correct outcome.
A full, manual driving licence with no more than 6 points
Happy to travel up to an hour

The Salary & Terms applicable for this role

Basic Salary: £26,000
Bonus: OTE of £34,000
Holidays: 31 days (including bank holidays), increasing with yearly service up to max of 33 days
Holiday Buy &

Sell Scheme:
Purchase up to 5 extra days of annual leave

Private Medical Care: After 3 months service you will have the option to optin to a Vitality Private Medical Cover Scheme.

Life Assurance: 2x your annual salary will be paid if the most unfortunate was to happen.

Please note anyone for this role must complete a DBS Check.

Thinking about applying?
We are an equal opportunities employer and believe in treating people with equal respect
- the business wouldn't succeed without you. That being said, if you need us to make any kind of adjustment to accommodate your needs, then let us know.