Parts Advisor Apprenticeship - Glasgow, United Kingdom - Lookers Volvo Glasgow

Description

The role of a Vehicle Parts Advisor is to provide each and every one of our customers with consistently high levels of service within the Parts Department.

This exciting apprenticeship programme is ideal for someone who enjoys engaging with people and wants to learn more about stock management vehicle parts maintenance and repair.

We are seeking ambitious people who are keen to develop a long-term career with an ambitious brand.


THE ROLE OF A VEHICLE PARTS ADVISOR
The Vehicle Parts Advisor role varies slightly by the employer, based upon the specific needs of the location. The below explanation is therefore a guide to support you in understanding what the role might entail.
Parts Advisors are also known as vehicle parts operatives. They are responsible for ordering selling and managing stock control on a wide range of vehicle parts and accessories.

Duties may vary from employer to employer but will typically include

• Advising customers on how to solve a problem with their vehicle
• Taking orders from customers both face to face and over the phone
• Maintaining an ordered stock room and finding parts from stock
• Raising invoices for parts sold
• Liaising with other members of staff
• Working alongside onsite Service Technicians to ensure they have the parts needed to complete their daily work

Customers may include members of the public service departments of dealers and garages.


WORKING WEEK

A typical working week could be 40 hours Monday to Friday 8.30am - 5.30pm however each of our Dealers will have different requirements.

All learners will be required to work the minimum apprenticeship duration of 30 hours per week. At least 20% of your working hours will be allocated to off-the-job training. We'll support you to understand the working hours during the recruitment process.


YOUR DEVELOPMENT
The Programme typically lasts 14 months dependant on the career path chosen and you'll achieve a nationally recognised qualification.

We will support you to gain your Functional Skills Core Skills in Scotland if you require them in Maths and English.

All of our Apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Volvo Training Centre in Daventry.

Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules.

SKILLS & PERSONAL QUALITIES

All of our opportunities receive a really good response and so we're looking for you to demonstrate why you stand out from the crowd.

We're not looking for the finished article rather we want to identify those people that are ambitious and demonstrate a willingness to learn who are excited by the prospect of working with our fantastic technologically advanced vehicles and really engage in the recruitment process.

• Willingness to learn
• Team working/working with others
• Motivation for the role/automotive and engineering interest
• Personal responsibility and career ownership
• Problemsolving

FUTURE PROSPECTS
There are lots of opportunities to develop your career within our expanding Dealer Network.

Your early development is carefully mapped through your Apprenticeship journey with your learning focussed toward achieving an industry-recognised qualification that's recognised across the Motor Industry.

This is the grounding for your future development within the network and opportunities exist once qualified to further develop your skills and to move into new roles.

ENTRY REQUIREMENTS
Age 16+

Prior Attainment GCSE (or equivalent) grade A-C or 9-4 in Maths and English. Predicted grades are accepted.

'Equivalent' grades include
BTEC first diplomas and certificates
OCR Nationals
Key Skills Level 2
NVQs
Essential Skills (Wales)
Functional Skills Level 2
Core Skills (Scotland)


Job Types:
Full-time, Apprenticeship


Salary:
£5.28 per hour


Schedule:

• 8 hour shift

Work Location:
In person