Senior Commercial Waste Officer - Cornwall, United Kingdom - Cornwall Council

Cornwall Council
Cornwall Council
Verified Company
Cornwall, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

Are you experienced in delivering customer facing services, generating income and managing customer expectations? If you are then we want to hear from you.


The Service


We are looking for a highly motivated individual who is experienced in developing and delivering customer facing services to join our high-performing and supportive team.


It is an exciting time to work with us, as we further develop our commercial waste services and consider new opportunities for income generation.


The Role


You will lead a small team in managing and developing the chargeable waste services, with a primary focus on commercial waste collections.

These services are delivered to customers through our Cornwall-wide waste collection and cleansing contract.


You will play a key role in generating income for the Council through the development of the chargeable waste service provision, management and delivery of the business and marketing plans and customer service standards.


You will also be responsible for developing new offers, expanding the existing services and customer base, along with considering opportunities for further income generation with the Team Leader.


What are we looking for?


You will be an engaging and effective manager who is experienced in generating income from the delivery of customer facing services, providing high quality customer support, and developing new services with your team.


Preferably educated to degree level and holding, or working towards, a related professional industry qualification, you will ideally have experience of working within the waste management industry, a working knowledge of the relevant legislation and experience of contract management.

You will be able to display experience of financial management including income generation, sales and commercial awareness.


You will also be resilient, open to change and be passionate about leading your team in shaping the future of chargeable waste services in Cornwall.


Location
This role is based in Cornwall.

Whilst the location/work-base for this role has been specified, the current Government guidance, and our evolving ways of working, means that you will be required to work in a hybrid manner (e.g. both from home and in office locations across Cornwall).


Working for the Council


In addition to the attractive salary and pension arrangements, we also offer opportunities for flexible working, training and continuous professional development.

More information about working for Cornwall Council is available here.

Fairness and inclusion are at the heart of our vision for Cornwall.

In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g.

race, disability, sex, gender, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits.


Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk.

It's a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.

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