Charity Support Officer - Hove, United Kingdom - Regium Consulting Limited

Regium Consulting Limited

Verified Company

Hove, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We partner with hundreds of organisations across the UK to install contactless card terminals and donation webpages to collect donations.

We are growing and are looking for a customer-focused individual to join our team. We are looking for someone who loves helping people and is an avid problem solver.

There are plenty of opportunities to grow and develop your skills in this role in a fast-paced tech start-up environment.

What you'll be doing:

Onboarding new customers onto the system and processing hardware orders
Creating training content in the form of videos and user guides
Running webinars for places of worship and charities on how to get the most out of Dona
A people person We're looking for someone who loves speaking to people, who can build rapport quickly with our customers.
A problem solver. You'll be helping customers resolve issues they are experiencing with our products services.
Someone organised, a selfstarter. You'll need to deal with several competing priorities in this role and you'll be expected to research and resolve issues yourself.
Someone who has a high level of attention to detail. You'll be processing customer orders and onboarding them onto our system. We need someone who gets things right the first time.
Patient and good at explaining things simply. You'll need to learn our domain and explain our products and services to potential customers.
Someone with a good grasp of technology. We're a tech company and we need someone who is familiar with modern technology and software.
Adaptable we need someone who is comfortable working in a fast paced tech startup environment.
Degree holder

What's in it for you?

An opportunity to learn and grow in a fast paced tech startup environment where you can make a difference
Contribute to doing something good we support hundreds of wideranging charities who do fantastic things
We will support and train you in your role and
Hybrid working from home and in office
You'll work with an amazing team

Benefits

Salary £27,000 to £35,000 per annum depending on experience.

Required to:

Have your own laptop

Working hours 9am to 5:30pm Monday to Friday (37.5 hours per week).

Location:

Hybrid home and office working (office based in Hove). Expected to be in the office 3 days a week.

Job Type:
Permanent

Pay:
£27,000.00-£35,000.00 per year

Benefits:

Work from home

Schedule:

Monday to Friday

Application question(s):

Do you have your own laptop? This is needed for the role as we operating a "bring your own device" policy.
What are your salary expectations?
In a few sentences, please explain your experience that is relevant to this role.
What's your notice period from your current role?

Education: