Service Coordinator - Ringwood, United Kingdom - EMS Recruitment

EMS Recruitment
EMS Recruitment
Verified Company
Ringwood, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Role - Service Coordinator / Administrator

Basic Salary - £25 000 Per Year

Location - Ringwood, Hampshire

Shift Pattern - Monday-Friday / Days

Benefits - OVERTIME + 33 HOLIDAYS + PENSION + TRAINING + DEVELOPMENT + PROGRESSION + HEALTH CARE + ADDITIONAL BENEFITS


The Company:
This company are a design and manufacturing industry.


Purpose:

The Role & Responsibilities:

  • To be the first point of contact for customer service calls
  • To regularly update job status on internal / external computer systems
  • To efficiently deal with internal departments / customer and contractor queries
  • To assign completed jobs to 'Completed' status on the computer system
  • To update customers website systems with job status / estimated time of arrivals for contractors / contractors return to fit parts if required
  • Produce daily reports on customer job status's for both internal / external distribution

Benefits:


  • A great management team who value their staff and bring out the best in you.
  • One of the best training packages around, giving you the skills, knowledge and expertise, you need to be successful in all aspects of your role.
  • Development & progression
  • Flexible Working / Work From Home
  • Many added benefits to the role

You must be eligible to live and work in the UK to be considered for this role

Job Types:
Full-time, Permanent


Salary:
£25,000.00 per year


Benefits:


  • Onsite parking

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
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