Euc Subject Matter Expert - Fareham, United Kingdom - Specsavers

Specsavers

Verified Company

Fareham, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Competitive salary with an excellent bonus plan: We offer two bonuses (personal performance paid quarterly and company performance paid annually) with private healthcare and dental cover and a generous pension scheme.

Main Purpose of the Team

The Cloud Technologies SME is a key member of the global End User Services team and is responsible for developing Specsavers' use of Microsoft Intune, Microsoft Windows 10 and Enterprise Mobility Suite.

Main Purpose of the Role
The role will implement, exploit and manage tools to build, deploy, manage and support our end user devices environment.

Key Responsibilities

Drive the strategy and roadmap for the build, deployment, management and support of Specsavers support office, supply chain and store staff end user compute needs
Work with the relevant vendors to create a fully managed infrastructure to support those devices
Provide tier 3 support for Windows 10 and underpinning technologies
Work alongside a 3rd party managed service to supplement the team and provide 24/7 cover where needed
Be the expert resource for solution and infrastructure design for the tools used to deliver devices used by internal customers
Recommend upgrades and modifications to existing technologies as needed. Technology deployment must involve global Architectural compliance, network security requirements and the provision for stability and Service Levels of Technology systems.
Understand the investment of technology and ensure cost effective deployment, seeking ways to reduce cost and complexity of operation.

Principal responsibilities of the team:

Responsible for designing solutions to meet business and technical goals through Architectural governance
Recommend solutions and features based on knowledge and experience of technologies
Work with support teams to resolve incidents and problems
Maintain and continuously improve infrastructure automation and environments
Develop approaches to buildin quality
Create and execute test of features before release
Cross training between aligned technical teams such as Architecture and the Service Desk
Responsible for any out of hours change activity and out of hours cover for any escalated issues with services such as Azure AD or Intune.
Contribute to High level and lowlevel design, technology delivery teams, environmental build delivery and assistance to project managers with the delivery of cloud technologies.

Skills Ability or Experience

Key Skills, Ability or Experience

Expertise in the following technologies
Microsoft Intune
Microsoft Windows 10
Microsoft Azure ActiveDirectory
Other desirable knowledge areas
PowerShell
Microsoft Autopilot and clouddriven builds
Microsoft Office 365, including Teams
Microsoft Deployment Toolkit
Microsoft licensing and Enterprise Subscriptions Agreements
Microsoft System Center Configuration Manager
Apple Mac and MacOS
Apple iOS
VMWare Airwatch

Essential qualifications - Microsoft 365 Fundamentals certification (or equivalent),

Desirable qualifications - Microsoft 365 Modern Desktop Administrator Associate certification

Microsoft 365 Enterprise Administrator Expert certification

Behaviours
Care For Each Other