Casework Officer and Administrator - Oxford, United Kingdom - University of Oxford

University of Oxford
University of Oxford
Verified Company
Oxford, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence.

Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic.


Department


The Education Policy Support Section supports the PVC Education in the development of education policy and the management of quality assurance and enhancement across the collegiate University.

The section services Education Committee and its subcommittees, provides advice and guidance to departments, faculties and colleges within Oxford, and handles certain types of student cases.


The role of Casework Officer and Administrator supports the casework team, supports the committee servicing of the team, and handles their own caseload of student cases.


What We Offer
As an employer, we genuinely care about our employees' wellbeing and this is reflected in the range of benefits that we offer including:

  • An excellent contributory pension scheme
  • 38 days annual leave
  • A comprehensive range of childcare services
  • Family leave schemes
  • Cycle loan scheme
  • Discounted bus travel and Season Ticket travel loans
  • Membership to a variety of social and sports clubs


This role also offers the opportunity for hybrid working, but you would be expected to be physically in the office at least 3 days per week.


About the Role


The role of Casework Officer and Administrator offers an excellent opportunity to be involved at the heart of the University's education policy team, working closely with the Director of EPS, as well as with the wider AAD Administration, and colleagues across other student services and the wider University and Colleges.

You will join a friendly and supportive team.


They will be responsible for supporting the casework of the team as well as handling their own caseload for the Joint Panel on Remission of Fees.

They will be responsible for servicing the Joint Panel on Remission of Fees and the Quality Assurance Forum, and other committees as required.

They will also manage the office space and facilities, support the team with their committee servicing and providing general administrative support to officers in the team.


About You


You must be well organised and methodical, with excellent attention to detail and the ability to remain calm under pressure.

The role will involve daily contact with senior staff and colleagues across the University, often in circumstances of strict confidentiality.

Excellent communication skills, tact and discretion are vital in this role as is a positive attitude to work.


Application Process

Monday 13 March.

Interviews will take place on Thursday 23 March and will be face to face.
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