Aftersales Advisor - Newbury, United Kingdom - Pembrook Resourcing
Description
Aftersales Advisor
Pembrook Resourcing currently have a great opportunity for an aftersales advisor working with one of our clients aftersales teams, This role covers both service and parts departments within a car dealership
Aftersales Advisor - The Role
- To take bookings, ensuring efficient workshop loading whilst attending to Customers' requirements with a realistic and professional manner
- To communicate well within departments
- To be pleasant and helpful to Customers and Colleagues at all times
- Build positive relations with both Trade and Retail customers
- To Upsell products to customers
- Ensure customer feedback is fed to the appropriate people
- Follow company procedures and standards
- Use online system to update all information
- Put all Parts into stock, front counters and onto displays
- Put all needed Parts onto work stations of the Workshop for the days jobs
- Order any parts needed
- Exchange and Return any incorrect Parts
- Use systems such as Kerridge to load all information onto online systems
- Upsell extra parts to customers
- Trade and Retail
Aftersales Advisor - Individual Requirements
- Previous Parts and Service Experience
- Warranty Experience
- Desired
- Organised
- Methodical
- Time Efficient
INDMID
Pay:
£26,000.00-£36,000.00 per year
Benefits:
- Company car
- Company pension
- Onsite parking
Experience:
- sales: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location:
In person
Reference ID:
Aftersales Advisor Newbury
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