Front of House Assistant - Broadway, United Kingdom - Barking & Dagenham College

Barking & Dagenham College
Barking & Dagenham College
Verified Company
Broadway, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

About Us


Barking & Dagenham College is a vibrant and highly successful College in East London with circa 7,500 students, circa 500 established staff and a turnover of £35m.

The College offers routes into learning from entry level through to MBA level, including apprenticeships, higher level apprentices, higher education and job centre plus clients.

We have technical specialist areas from level 3 and above with a broad based curriculum up to level 2.


We are immensely proud of the achievements of our students, our entrepreneurial and motivated staff team and our extensive partnership network.

The College trains circa 850 apprentices, including circa 110 higher level apprenticeships and delivers work place training, traineeships and higher level technical and professional specialisms up to MBA level in our 4 strategic vocational areas; Construction, Design & Management; Engineering including mechatronics & robotics; Digital Creative; Health & Social Care and Leadership and Management across the pan London occupational sectors.


Broadway Theatre in Barking is part of the BDC family. Originally the Barking Assembly Hall, the theatre was designed in the 30s and opened in 1962. The college joined forces with the London Borough of Barking & Dagenham to redevelop and modernise it, and the venue was reopened in 2004.

It provides students with a realistic and hi-tech working environment in which they can collaborate, rehearse and perform. The Broadway is home to Performing Arts, Music and Media Make-up courses.


Our Values

What are our values?

We are:


  • Learner Focused
- ensuring they are at the heart of everything we do;

  • Respectful
- valuing and treating all fairly as individuals;

  • Passionate
- demonstrating energising, engaging and inspiring all to achieve their potential;

  • Collaborative
- always working together to achieve excellence and growth;

  • Excellent
- in learning, teaching and assessment, the key to our success.


Join our Team
We have some exciting opportunities available at Broadway Theatre Barking/Barking & Dagenham College.

We are looking for a
Front of House Assistant to help manage Front of House and Bar operations, and to help manage cleaning operations.

In this busy role you will be required to;

  • Answer customer queries regarding shows and events in a friendly, informative and professional manner
  • Maintain information and display material at the front of house and in the box office area.
  • Contribute to customer care by dealing with enquiries and complaints, deciding when to refer to the line manager or other colleagues as appropriate
  • Coordinate Volunteer Front of House teams to ensure appropriate staffing shows and events
  • Providing reception/café bar sales for the theatre as a whole
  • Attending and play an active part in regular team meetings
  • Help oversee the bars, catering and merchandising operations, ensuring a high standard of customer care
  • Help maintain customer records in accordance with the Data Protection Act
This list is not exhaustive; for full detials and criteria, please see attached job dexcription.

If you are passionate about success and can do the above, then we want to hear from you


You will need to submit a cover letter demonstrating how your personality, skills and experience meet our values for this role.

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