Consultation and Insight Officer Rbkc608733 - London, United Kingdom - London Tri-Borough Councils

London Tri-Borough Councils

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Summary:

Salary range:
£39,615 - £47,736 per annum (Pending pay award)

Work location:
London

Hours per week: 36

Contract type:
Permanent

Closing date:11th June 2023

Interview date: 28th June 2023 (applicants must be available to interview in person on this day)

About Us:

Play a vital role in becoming the best Council we can be, through consultation and engagement

At the Royal Borough of Kensington and Chelsea, we aim to put our community at the heart of everything we do.

As part of this we're making ambitious improvements to how we consult and engage our residents.

Our team's wide remit spans everything from planning and delivering a range of consultation and engagement exercises across Council functions, identifying pragmatic ways to raise standards in consultation and engagement practices, and training officers to bring this to life with residents.

Taking services across this Council on a rewarding journey of change, the team has a strong voice and a commitment to making our Borough the best it can be, including codesigning with residents.

The Role:

As Consultation and Insight Officer, you'll play a key role in a friendly and diverse team who will help to nurture your growth, just as you will help to raise standards in consultation and engagement across the Council for the benefit of our residents.

Conducting a varied range of consultation exercises with stakeholders, you will use different consultation and engagement methodologies to assess attitudes to, and satisfaction with, Council services.

You will be responsible for planning and carrying out consultation projects to robust methodological standards in the most cost-effective and resident-orientated manner.

You will also be the Council's lead on best practice and standards, ensuring the Council's consultation activities are carried out to a high standard by keeping up to date with the latest statutory and good practice standards nationally, establishing and maintaining consultation best practice guides within the Council, and delivering needs-based training to Council officers to raise capability in consultation and engagement council-wide.

Please note this is a permanent role. We operate a hybrid working model with an emphasis on good work/life balance and career development.

Please refer to the
Job Description for more information

About You:

A proactive professional with a passion for listening to the voices of the community we serve, you will bring a proven track record of involvement in effective public consultation and engagement.

Your experience will include designing, implementing and reporting on a range of consultation and engagement projects in line with best practice and consultation law.

The ability to collect, analyse and present findings from large amounts of data to a variety of audiences, in person and in written reports, is essential.

As is the ability to convey complex ideas and drive take up of best practice approaches.

Whether in public focus groups, briefing senior leaders or delivering informative training, you will be confident, empathetic, clear and engaging.

In return you can look forward to a package that includes a competitive salary, a high-quality pension scheme and generous annual leave plus bank holidays.

Application process

Additional information

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.

We engage our staff with a variety of learning types including face-to-face and virtual learning because we want to ensure our staff understand our values and behaviours, grow their skills and develop their careers.

This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.

We do not accept speculative CVs from any source.