IT Support Technician - Liverpool, United Kingdom - Allegiance Technology

Tom O´Connor

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Tom O´Connor

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Description
IT Support Technician
Liverpool
£26,000 DOE

Currently working as an IT support technician, but beginning to get a bit bored of the same old support duties, customers and tech stack? If so, I am currently working with an established software company based in the heart of Liverpool who work with somemajor construction companies


You will be the first point of contact for their clients in the event of any issues that need resolving, you will be managing tickets efficiently and liaising with the rest of the technical team to resolve them.

Your role will be very customer focused inorder to keep a good relationship with their clients. Supporting the service desk manager you will be exposed to endless ways to resolve customers queries.


Benefits:


  • 25 days holiday plus bank holidays
  • Pension scheme
  • Career development plans
  • Internal reward scheme
  • Cinema vouchers
  • Onsite parking
  • Flexible working hours


As well as a good financial package and an encouraging workplace, the company also boasts an infrastructure of constantly updated technologies that you will be working with.

Their current Technology stack includes some of the below:


  • Office 36
  • Active Directory
  • Azure
  • AWS
  • Windows operating systems
  • Bespoke softwares

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