Digital Product Specialist - Port Talbot, United Kingdom - Swansea Bay University Health Board
Description
We are looking to recruit Digital Product Specialists who will undertake the role of functional expert for 1 or more Digital Systems.
This will include the In Touch Patient Check In/Calling system, K2 Foetal Monitoring System and Open Eyes.You will have responsibility for ensuring the products are quality assured following rigorous testing, project management of technical and implementation work streams, and overseeing implementations.
This will involve close working with clinical and administrative staff across the organisation, and with regional and national partners.The post holders will:
Lead on the system configuration to enable use by the service(s).
Take a lead role in the documentation of product requirements and user designs to reflect business needs
Manage implementations, including upgrades and patches, assisting with development of project plans, risk registers and regular update reports
Lead on the development of communications, training and testing plans
Actively promote the product's benefits and implementation plans
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
To provide technical advice and information (in some cases complex technical issues, such as integration requirements) on all areas appertaining to the product.
Informing the development process of the product's design to reflect user requirements and workflow.
Assess and describe the business benefits of the product ensuring that requirement specifications for the product are in line with the business needs of the Health Board.
Develop business plans related to the development of the product and its growth potential.
Become the Health Board lead on the product and work closely with other product specialists to ensure links between other products and systems are made.
Maintain a good technical understanding of the product as well as a range of other associated systems that may have an effect on the product.
Provide support, guidance and training for project teams and staff within sites throughout the project lifecycle, using agreed project documentation.
To ensure software releases are properly scheduled and are completed on time, and that work complies with the agreed quality standards.
Assess the impact and implications of any implementation incidents and events, and to report as appropriate.
Responsible for the effective use of the product, providing user support and offer expert system advice to a range of individuals and groups.
To communicate complex issues to a range of technical and non-technical staff and to provide product development advice and guidance.
These duties include:
o Assist in resolving day to day system issues arising from service desk incidents. o Resolving more complex issues directly related to the product. o Manually resolving inconsistencies if required. o Identifying and troubleshooting system bugs and errors.
Maintenance of user accounts including the set-up of new users and deletion of users.
Reviewing and updating system documentation as appropriate including Standard Operating Procedures (SOP) & Systems Security Policy (SSP) in conjunction with the Trust's IT System Management Team.
Analyse user requirements and assess the need for software modifications, configuration changes etc and advise on their prioritisation
Including:
Meeting users to discuss requirement
More jobs from Swansea Bay University Health Board
-
System Tester
Baglan, United Kingdom - 1 week ago
-
Medical Workforce Assistant in Port Talbot
Port Talbot, United Kingdom - 1 week ago
-
Upc Oohs Receptionist/driver
Swansea, United Kingdom - 2 days ago
-
Domestic Assistant Enhanced
Swansea, United Kingdom - 3 weeks ago
-
Qualified Scrub Practitioners
Swansea, United Kingdom - 4 days ago
-
School in Reach Team Lead
Port Talbot, United Kingdom - 4 days ago