Project Coordinator - Sheffield, United Kingdom - Transaction Network Services

Transaction Network Services
Transaction Network Services
Verified Company
Sheffield, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Job Title:
Project Coordinator


Location:
Sheffield


Salary:
Competitive


Job type:
Full Time, Permanent.


Since 1990, TNS has been a preferred supplier of networking and integrated data services to many leading organizations in the global payments and financial communities, as well as a provider of extensive telecommunications network solutions to service providers.


The Role
Our mission statement within the Service Transition Team is to deliver "Right First Time & On Time".

The Project Coordinator will be accountable for the complete service delivery including project creation, service provisioning and order management as wellas quoting and circuit ordering with telecom carriers.

Working side by side with TNS technical teams, you will lead the service initiation, circuit provisioning, and installation.

  • Strong organizational, verbal, and written communication skills.
  • Selfmotivated and ability to exercise independent judgment.
  • Ability to establish and maintain effective working relationships with others and be a team player.
  • Ability to provide project leadership, coordination, guidance, and drive issue resolution.
  • Ability to respond to frequent pressure to meet multiple deadlines.
  • Must be available to work core office hours, Monday through Friday, with the flexibility to work outside of core hours to support global delivery and out of hours change control as required.
Desirable

  • Experience delivering solutions that utilise Mobile SIMs, DSL, Private leased line (Ethernet/TDM), MPLS, Cloud based solutions (like AWS) would be an advantage.
  • Experience working with Cisco, Virtual Access, Digi platforms would be an advantage.
  • Salesforce & Remedy Experience beneficial.
  • Fluent spoken and written English is a must, and another language such as Italian or Spanish would be an advantage.
  • Knowledge of telecom carrier processes, products, ordering tools, and technologies used for circuit provisioning and quoting would be an advantage.

Responsibilities

  • Ensure that new and existing clients have a fantastic onboarding experience.
  • Work closely with the client and internal team members to define the scope of the implementation project and deliverables and help set overall expectations to the client.
  • Manage the implementation of assigned projects in accordance with service delivery guidelines and client contractual agreements.
  • Interface with all stakeholders on the project.
  • Assign individual responsibilities, identifying appropriate resources needed and developing a schedule to ensure timely completion of project.
  • Be a single point of contact for TNS customers and Sales during their service implementation and transition to TNS.
  • Conduct implementation and project kick off meetings with the customer and internal teams.
  • Ensure adherence to process standards.
  • Maintain reporting and escalate onboarding projects assigned to you as needed to ensure internal and external customer teams are aware of the status.

Benefits

  • Hybrid working available
  • Competitive salary (Varies depending on experience)
  • 25 days Holiday + Bank holidays
  • Friendly and supportive team culture
  • Optional Private Health insurance
  • Cycle to work scheme
  • Long Service Awards
  • Free Parking
Please click on the
APPLY button to send your CV and Cover Letter for this role.
More jobs from Transaction Network Services
See all jobs of Transaction Network Services