Client Service Executive - Knutsford, United Kingdom - Barclays

Barclays

Verified Company

Knutsford, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Client Specialist Executive - Government Banking

Knutsford
As a Barclays Client Specialist Executive, you will be joining the Government Banking Team.

You will be working closely with the Relationship Team to provide high quality service to a portfolio of government clients.

You will be instrumental in providing excellent service to the bank's corporate clients.

Additionally, you will use available tools and resources to handle servicing requests and general queries from clients in the most efficient way.

Full training is provided, so no prior experience is necessary.

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality, and innovation behind us.

We offer careers that provide endless opportunity - helping millions of individuals and businesses thrive and creating financial and digital solutions that the world now takes for granted.

Working Flexibly

What will you be doing?:

Providing excellent assistance and advice to clients and colleagues
Delivering excellent client satisfaction and working towards service level agreements
Developing client relationships through proactive client care, operational risk control and knowledge of products
Acting as an expert advisor for products, processes, and technical functions
Actively finding opportunities for clients to transfer to more efficient and costeffective technologies
Overcoming client objections, recording/managing complaints, and escalating appropriately
Adhering to compliance, procedures, and guidelines and accurate record keeping

What we're looking for:

Excellent customer service skills
Clear, concise, and accurate communication ability
Having good attention to detail
Excellent computer literacy

Skills that will help you in the role:

Proven pro-activity skills
Adaptability to change
Appetite for learning new products and selfdevelopment
Ability to suggest ideas and contribute towards improvements in the workplace

Where will you be working?
You will be based in Radbroke, Knutsford. The Barclays Technology Campus, just outside Manchester, is our tech command centre and the heart of our global operations.

The campus is set in a beautiful, green environment and has a gym, outdoor tennis, football, and cricket areas, staff restaurant, coffee shops, and a shuttle bus service.

LI-Hybrid