1st and 2nd Line Support - Dalkeith, United Kingdom - STEM Recruitment Solutions
Description
STEM recruitment solutions have a superb opportunity for an IT Technician to work with one of their highly respected clients on the Dalkeith area.
The position will involve maintaining the company's IT network, servers and security systems.The projects will take shape covering a variety of tasks including:
- Logging IT queries
- Resolving end user faults
- ensure that adequate and appropriate backups are taken and security arrangements maintained
- ensure that software is installed correctly and that licenses are safely stored and license count adhered to
- ensure that virus checking software is up-to-date, installed and working on all relevant systems
- perform upgrades of exchange servers and systems
- provide technical assistance to the IT team as appropriate
- assist in end-user training
- assist in the development of documentation for end-user training and user-guides
experience required
- experience in SQL, HTML,
- experience of managing VPN's, firewalls and network security
- 1st/2nd helpdesk support experience
- Customised PC and server builds
- Experience using helpdesk ticketing system.
- proficient in use of Microsoft Office
- Experience/knowledge Windows 2012/2016/201
- Experience/knowledge of Mac OSX
- Experience using virtualization (VMware)
- Experience checking, maintaining and restoring backups in Veeam.
- Active directory, group policy user account creation
- Experience of working within an ERP system driven environment
Job Types:
Full-time, Permanent
Salary:
£26,000.00-£28,000.00 per year
Benefits:
- Free parking
- Onsite parking
Schedule:
- Monday to Friday
- No weekends
Work Location:
One location
Reference ID:
tg it
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