Customer Success Escalation Lead - United Kingdom

This is a high-impact standalone role responsible for leading critical incidents customer escalations and service impacting issues. · Strong incident escalation management background. · ...

This is a high-impact standalone role responsible for leading the end-to-end management of critical incidents, customer escalations, · and service-impacting issues. · The Incident & Escalation Lead operates with authority, · significant exposure to senior leadership, · and plays ...

Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. · ...

The post holder will be responsible for and act as an integral part of a group of staff assigned to maintaining a number of assets contracted to the Division. · This role requires night shift working · Reporting on job progress. · Verifying the post holders group's attendance. · ...

Magnet Forensics is seeking a technically focused Customer Success Escalation Lead – Onboarding to support new and expanding customers during the critical early stages of their journey with Magnet products. · ...

This role requires night shift working as Escalator Maintenance Lead Fitter at Signal House, Acton · The post holder will be responsible for maintaining a number of assets contracted to the Division and ensuring that all relevant safety and quality standards are adhered to.Report ...

The De-Risking Project Lead will manage client relationships for high profile or escalated projects and work with the client director to prepare costings for new project work across the De-risking teams. · Assess and manage flagged risks in pension scheme data. · ...

The De-Risking Project Lead manages client relationships for high-profile projects. · ...

· The Head of Onboarding owns end-to-end corporate client onboarding and KYB across the business.You will lead a small specialist team, · act as the senior escalation point for complex and high-risk cases, · and work closely with the MLRO, Compliance, Legal, Sales,and Product to ...

The Deskside Support Analyst for the London IT team plays a vital role in maintaining all computing and communications hardware and software. · ...

A leading global commodities trading firm seeks a Desktop Engineering Lead to head up its EUC engineering function.This is a senior leadership role sitting between service delivery and engineering. · ...

Governance and Experience (GNE) is a global team responsible for ensuring a safe and trustworthy marketplace for not only our buyers, but also our sellers and creators. · Establish effective escalation SOP & process and guidelines. · ...

+Lead and develop senior client relationships ensuring high quality service delivery and positive customer outcomes within the UK investment industry. · +Senior client relationship management experience within financial services or the UK investment industry. · Strong commercial ...

We are looking for an experienced and passionate Escalator Service & Repair Engineer to join our London & South division based in London. · As an Escalator Service & Repair Engineer your day to day will include: Servicing and maintaining customer escalators · Servicing escalator ...

A leading accredited MSP in Central London with a highly skilled Service Desk is looking for a Senior IT Engineer (3rd Line) to join their team. · You will join as a senior escalation point on the Service Desk, working closely with the Service Desk Manager, Escalations Team Leade ...

We're not just building better tech. We're rewriting how data moves and what the world can do with it.Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them. · ...

This is a senior leadership role responsible for the strategic direction technical quality governance and performance of a multi-region paraplanning function within a regulated financial planning firm.Oversight across several regional paraplanning teams ensuring advice support is ...

Escalator Engineer Night Jobs - Greater London - at Stannah – Join Our Team · Are you an experienced Escalator Engineer looking for an exciting job at market-leading family-run business? Stannah, a global leader in the Lift Industry is looking to recruit skilled Escalator Enginee ...

As our Workplace IT Support Lead, you will be responsible for leading the operational delivery of IT support across corporate and retail environments. · ...

FC Third-Party Oversight Specialist is an experienced role supporting the TPA FC Oversight Lead.Key responsibilities include overseeing outsourced Financial Crime controls, · developing governance frameworks, · maintaining robust records of third-party performance · and reviewing ...