Intervention Worker - Birmingham, United Kingdom - Midland Mencap

Tom O´Connor

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Tom O´Connor

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Description
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INTERVENTION WORKER:
ROLE DESCRIPTION





INTERVENTION WORKER:
Purpose of the Role

To deliver intensive work focussed pre-employment and appropriate post-employment holistic

pastoral support and mentoring support to disadvantaged inactive and unemployed people.

To work effectively within and in partnership with other agencies and services to deliver a joined up

service to support people into employment education or training.

To support a person's progression using a mix of holistic support, challenge and mentoring

techniques, keeping a focus on achieving sustainable employment and/or training/education at all

times.

To work closely with employer engagement/education and training structures and Employment

Development Workers elsewhere in the network of providers and in general, in order to manage

the transition into employment.


Intervention Worker:
Duties & Responsibilities

Establish and

maintain a

positive and

ongoing

supportive

relationship with

a caseload of

people

  • Effectively engage with participants and develop trustbased, intensive
relationships to provide an appropriate level of support

  • Clearly define the relationship with the person from the outset, making the
offer and nature of support clear. Explain clearly how this functions
alongside and within the support normally offered by the partner agency

techniques to the relationship with the person

  • Strike an effective balance between nurturing clients and the positive
challenging of self-limiting beliefs and behaviours

  • Support the person in actively addressing barriers to work, setting clear
goals, short and medium term actions consistent with accessing
employment and/or training at the earliest possibility

  • Ensure the person remains actively involved, and this reflects each persons
varied level of need, readiness to progress into employment or training and
their current status

  • Regularly review progress and challenges with each person
Deliver an

intensive

employment

focussed offer,

addressing

barriers to work

  • Support evidencing of Right to Work
  • Develop and update the person's initial needs assessment and personal
support needs in conjunction with the partner agency

  • If appropriate, support the person in understanding and working within DWP
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and supporting

them into

sustainable

employment or

training.

  • Support the person's progression through a menu of available employment
support interventions in order to access employment and/or training at the
earliest possibility

  • Work with Employment Development Workers to coordinate appropriate
employer facing activity, including visits to, or interactions with, employers

  • Manage Health & Safety and Data Protection requirements to meet legal
standards
Provide flexible

and client

focussed holistic

support,

challenge and

mentoring

  • Maintain appropriate caseloads reflecting a person's varied levels of need,
in order to ensure a flexible, holistic support service addressing
employability and wider personal support barriers

  • Ensure continuity of contact, meeting in the first instance in places of
trust/community settings as appropriate

  • Maintain flexible, regular, relevant and meaningful contact with each person,
means

  • Deliver the service through agile working in a variety of locations
appropriate to the person

  • Ensure intensive contact with each person on caseload as appropriate to
enable swift progress and according to need

  • Deliver a continuity of support in and out of employment, recognising that
entry to employment may not be a linear process

  • Initiate and demonstrate regular contact with people and Employment
Development Workers, where appropriate, once service users have entered
employment, tapered flexibly to the requirements of the person and
supporting them to gain independence

  • Where possible negotiate with the employer to have postemployment
contact with the person in the work environment, or ensure out of hours
contact.
Develop and

maintain

effective

working

relationships

with partners in

order to provide

effective holistic

support,

challenge and

mentoring

  • Develop effective working relationships with colleagues and lead
professionals within partner agencies

  • Perform active threeway case conferencing with partner agency. Provide
written and verbal updates to partner agencies as required and participate in
joint working e.g. case conferences where relevant

  • Communicate regularly and effectively with the partner agency to deliver a
joined up offer

  • Communicate with the partner agency and other relevant partners to explore
and access existing support to address the identified support needs of
individual people

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Record client

progress and

gather

monitoring

information

  • Maintain an up to date record of individual action planning and support
provided

  • Record and report on all required monitoring inform

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