Head of IT Uk and Middle East - London, United Kingdom - ING

ING
ING
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London, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description
Job Specification


Department Overview:


Wholesale Bank UK and Middle East Tech is formed of approximately 100 colleagues consisting of ING employees and third-party supplier staff located predominantly in the UK and India and other global locations.

The organisation comprises colleagues from several ING tribes, responsible for delivering the full suite of IT development and operations services to Wholesale Bank UK, Middle East and to global ING locations.


Main Duties and Responsibilities of Role:
ING culture and One Agile Way of Working

  • Ensuring adoption and ongoing maturity of ING's One Agile Way of Working
  • Act as an ambassador and role model for ING culture
  • Stimulate effective crossborder interaction between and alignment across people, tribes, squads, areas and chapters
  • Drive crosscultural collaboration and champion diversity and inclusivity
  • Create an atmosphere in which everyone feels appreciated and heard
People Management, Engagement and Development

  • Encourage Chapter Leads to continuously develop their capabilities and competencies to always remain uptomarket in their field
  • Oversee overall IT engineering maturity across chapters and drive continuous development
  • Ensure Tech organisation health (OHI) is reviewed, action plans defined and executed to monitor and improve people engagement
  • Oversee organisation model ensuring effective recruitment and development practices
IT Strategy and Architecture

  • Define and implement the Tech UK strategy in line with the bank IT strategy and target operating model
  • Monitor market innovations and trends for potential adoption in alignment with IT strategy
  • Ensuring alignment with bank IT architecture standards and practices
IT Prioritisation, Planning and Delivery

  • Through eight direct reports, management of delivery of IT development and operational services for several IT services
  • Ensuring annual objective setting in alignment with Wholesale Bank and Tech objectives
  • Ensuring quarterly prioritisation and planning in collaboration with stakeholders
  • Ensuring engagement and delivery timeliness and quality through use if ING's One Agile Way of Working framework and practices
  • Use of metrics to monitor and continuously improve delivery to ensure availability, reliability of systems and services and timeliness and quality of change
Financial Management

  • Ensuring effective dynamic planning, budgeting and cost governance, tracking and control
  • Optimising technology TCO through efficient use of technology, human resources and supplier services
IT Security and Risk Management

  • Complying with IT Security, Audit, SOx and regulatory requirements
UK Regulator Senior Managers & Certification Regime

Following handover and embedding this role will be UK regulator SMF (Senior Management Functions) designated.
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