Trainee Customer Service Advisor - Potters Bar, United Kingdom - Customer Service and Call Centres
Description
Job Title:
Trainee Customer Service Advisor
Location:
Potters Bar, Hertfordshire
Salary:
£19,500 - £21,000 per annum
Contract:
Permanent, Full Time - Monday - Friday, 9am-5.00 pm, rota on for one late shift per week pm / One in two Saturdays, 9.00 am - 1.00pm.
Do you a previous Customer Service experience and are now looking for a new and exciting challenge?If the answer is yes to the above question, this exciting new permanent opportunity maybe of interest to you
Our client who was established over 20 years ago and provide customers with bespoke services tailored to suit their needs are urgently recruiting for a Sales Advisor to join their successful business.
No sales experience is required; however, the successful applicant must have previous customer service experience and a confident, resilient telephone manner.
SKILLS REQUIRED
- A professional and confident telephone manner
- Previous customer service experience
- Proficient user of MS Office Suite
- Previous experience working towards KPIs.
RESPONSIBILITIES
- Providing the highest level of customer service via inbound calls
- Signing up new customers for their insurance policy
- Advising customers on data regarding reducing claims statistics
- Offering the clients full services adhering to legislation and compliance
ADDITIONAL INFORMATION
- Excellent training & development opportunities
- 20 Days annual leave plus 8 days bank holiday
- Pension
- Parking onsite
- Kitchen facilities
- Career progression
Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors.
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