Service Advisor - Falkirk, United Kingdom - Hi Vis Hire

Hi Vis Hire
Hi Vis Hire
Verified Company
Falkirk, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Service Advisor

Do you have experience providing excellent customer service within a fast-paced environment? Do you want to join a well-established and experienced team who provide the highest standards of customer care and will invest in your training, supporting you all the way to maximise your potential?

Hi Vis Hire Recruitment are the appointed recruitment partner for
Alltruck Commercials, who provide a wide range of services for commercial vehicle customers throughout Scotland and are soon becoming a Mercedes-Benz Trucks after-sales approved repairer.


As a result, Alltruck Commercial Vehicle Repairs are looking a Service Advisor to join their ever expanding and successful team based in Grangemouth.


You will be the first point of contact for customers, building strong relationships, understanding their needs and ensuring Alltruck can meet them.

This is a challenging and rewarding role that provides a fantastic platform to grow and progress your career within the Automotive Industry

You must have a strong administrative background and great customer service skills to adapt within a fast-paced, ever-changing environment. You will be responsible for answering customer enquiries quickly and efficiently and completing all administrative coordination.


What are we looking for?

  • Motivated and driven individuals with a 'can do' attitude
  • Experience within a customer focused environment, ideally within the automotive or transport sector, or with a service background.
  • Well organised, with the ability to work to deadlines and remain calm under pressure
  • Effective communicators with strong organisational skills and attention to detail
  • Proficient IT skills with working knowledge of MS Office
  • Strong team player with the ability to work to own initiative
  • A basic knowledge of commercial vehicles including HGV's, parts and servicing would be advantageous but not essential


With career development opportunities, staff incentives and a great working environment, your time at Alltruck Commercials will be satisfying, rewarding and enjoyable and your hard work and commitment will not go unnoticed.

This is a full time role based on site in Grangemouth and salary will be negotiable depending on experience. In addition you will be able to join a subsidised Mercedes company car scheme.


Benefits:


  • Company pension
  • Life insurance
  • Onsite parking

Schedule:

  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Falkirk: reliably commute or plan to relocate before starting work (required)

Experience:

- service advisor/customer service: 1 year (preferred)


Work Location:
One location
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